Physical Therapy/Occupational Therapy, Sunnyside Medical Center, Northwest Squeezing wasted time out of inpatient PT/OT sessions WHAT THEY DID: The UBT found that more than half of the time they spent with patients was wasted—either because of the frequent interruptions during a session or because patients weren’t ready for treatment when the therapist arrived. The team decided to post signs on the doors of patient rooms and to improve communication with the nurses on the floor. RESULTS: Read more about the teams work and other successful practices on the Labor Management website, LMPartnership.org.