11/23/2018 12:39 AM How Microsoft does IT: All aboard for the Microsoft journey to the cloud Seth Malcolm IT Showcase © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Agenda Our world view Why we’re moving to the cloud 11/23/2018 12:39 AM Agenda Our world view Why we’re moving to the cloud Our adoption approach Innovation Cultural change © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

IT internal environment Site locations 690+ 1.2m Devices hitting our network 20b Max security events recorded per day 122k SAP users at Microsoft Employees 122K 11m Skype for Business calls/month 68K Customers and partners on Yammer/month 283K Mailboxes on Office 365 1.8k Managed LOB apps Microsoft Azure 230K 97% SharePoint sites in the cloud 56% Sales team using CRM Online 3m Skype for Business meetings/month 369K Managed Windows 10 systems 79% On-prem server footprint reduction Microsoft Azure 134M Skype for Business IMs/month © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Why we’re moving to the cloud Cloud technology satisfies: Our CEO’s desire for greater business agility Our CFO’s desire for operational efficiency Our CMO’s desire for innovative ways to engage customers

Our adoption approach Hybrid cloud strategy Old IT New IT reality Physical servers and virtual machines On-premises, non-cloud Old IT New IT reality Hybrid cloud Commodity Investment Sustain Workloads Agility Implementation Public cloud off-premises Private cloud on-premises Optimize large/unique workloads for Windows Server Hyper-V virtual machines Windows Azure Pack SaaS: Microsoft Dynamics, Office 365 PaaS: Microsoft Azure IaaS: Microsoft Azure Workload placement

Microsoft IT Access Strategy 11/23/2018 Our adoption approach Roadmap planning Retire it, right-size, eliminate environment ~30% …To Office 365 SharePoint Online CRM Online VSO ADL + PowerBI Best 3rd-party SaaS From… Office servers Portals and SPS Any relationship mgmt Active Source Control & WIT Data warehouses Industry standard verticals Use or convert to a SaaS (1st or 3rd party) solution ~15% …To Office 365 SharePoint Online CRM Online VSO ADL + PowerBI Best 3rd-party SaaS From… Office servers Portals and SPS Any relationship mgmt Active Source Control & WIT Data warehouses Industry standard verticals Use or convert to SaaS (First- or third-party) solution Retire it, right-size, eliminate environments Remain on-premises Expose functionality in existing SaaS/PaaS solution Convert to Azure PaaS solution Optimize for and move to Azure IaaS VM No change, lift ‘n’ shift to IaaS ~35% ~10% ~5% First to move Basic web apps Advanced portals Any new solutions Any re-architected solutions Next to move High I/O OLTP Regulatory and high business impact Hard or costly to move HVA Systems PKI Systems Legacy source control Azure IT roadmap <5% © 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Our adoption approach Evaluate the portfolio Innovation Agility Microsoft IT 11/23/2018 Our adoption approach Evaluate the portfolio Innovation Emphasis on modernizing applications: Where should the application live? Paas? SaaS? Common data sources? Tactical/cost-effective Agility Evolve applications to Azure: Migrate applications in the course of other projects Build new functionality or components in Azure Convenience and efficiency Efficiency Emphasis on environment rationalization: Understand hardware inventory and network topology Are there network or workload dependencies? Drive new culture Strategic/evaluative On-the-fly/flexible © 2015 Microsoft Corporation. All rights reserved. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Innovation - Challenge 11/23/2018 12:39 AM Innovation - Challenge Finance Transformed business model Monolithic design © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Innovation - Result Finance 10x scale Reinvented design 11/23/2018 12:39 AM Innovation - Result Finance 10x scale Reinvented design © 2014 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Cultural Change Developing a successful cloud strategy for IT required cultural change across the enterprise Buy in from Leadership teams Support and guidance from leadership to assess and migrate applications into the cloud Development and support teams have the opportunity to step up App development and support teams have the opportunity to drive value by moving key scenarios to the cloud IT personnel can evolve their cloud model The cloud leverages the experience of existing IT personnel and promotes their roles farther up the value stack

Organizational change An evolution of the IT pro skill set Commoditized skills Strategic skills for the new era Solution Manager UI Designer UX Designer Tester SDET Developer Application Operation + Support Network Datacenter Engineer Statistician Analyst DBA Data Analyst Relationship Manager trusted advisor Process Engineer real-enough time Edge/Wireless Networking secure, anywhere access Data Scientist business insight Business Architect best use of assets Engineering and DevOps it works, build for monitoring self-healing Cloud Architect secure, anywhere access Information Architect trustworthy data

<Event Name Here> 11/23/2018 IT Showcase We offer what no one else can—the inside story of how Microsoft does IT. Our early adopter experiences, best practices, and proof points offer an inside view of the Microsoft enterprise in order to help inform your most crucial IT implementer decisions. Technical content Case studies and white papers Productivity guidance Videos and webinars Adoption suites How Microsoft does IT Content Courses Productivity microsoft.com/ITShowcase

IT Showcase sessions (Mon, Tue) 11/23/2018 12:39 AM View our session list at: aka.ms/itshowcaseignite2017 Code Day Time Location* Title Session Type THR1092 Monday 1:15PM - 1:35PM Microsoft Theater 12 How Microsoft does IT: Learn from our IT experiences by exploring content resources from IT Showcase Theater | 20 minutes THR1095 1:45PM – 2:05PM How Microsoft does IT: WorkSmart@Microsoft, a playbook to empower and inspire your employees THR1094 4:35PM – 4:55PM How Microsoft does IT: Top tips for service managers transforming to a cloud-based world THR2278 5:05PM – 5:25PM How Microsoft does IT: Digitally transforming the Microsoft manufacturing supply chain THR1088 6:35PM – 6:55PM How Microsoft does IT: Accelerate adoption and productivity with quality communications THR2290 7:05PM – 7:25PM How Microsoft does IT: How Microsoft is embracing and building modern SharePoint experiences internally BRK3113 Tuesday 9:00AM – 9:45AM OCCC West Hall F3-4 How Microsoft used Windows 10 and Windows Server 2016 to implement privileged access workstations internally Breakout | 45 minutes THR1093 11:35AM – 11:55PM THR2287 12:35PM – 12:55PM How Microsoft does IT: Meet our IT experts in SharePoint and Office 365 (panel) THR1091 1:05PM - 1:25PM How Microsoft does IT: How our IT experts are transforming to build modern skills in a cloud world THR2276 1:35PM – 1:55PM How Microsoft does IT: All aboard for the Microsoft journey to the cloud THR2274 2:10PM – 2:30PM How Microsoft does IT: Achieve your cloud-first vision with modern cloud networking THR1090 3:35PM – 3:55PM How Microsoft does IT: Empower your organization to embrace a data culture with Power BI THR2284 4:05PM -4:25PM How Microsoft does IT: How Microsoft modernized and improved its existing intranet portals THR1096 5:05PM - 5:25PM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

IT Showcase sessions (Wed, Thu) 11/23/2018 12:39 AM IT Showcase sessions (Wed, Thu) View our session list at: aka.ms/itshowcaseignite2017 Code Day Time Location* Title Session Type THR2282 Wednesday 10:20AM – 10:40AM Microsoft Theater 12 How Microsoft does IT: Empower your teams with secure devops in the cloud Theater | 20 minutes THR2281 11:35AM – 11:55AM How Microsoft does IT: Drive resource and cost efficiencies with Microsoft Azure optimization THR2279 12:35PM - 12:55PM How Microsoft does IT: Digitally transforming the Microsoft manufacturing supply chain BRK3124 12:45PM – 1:30PM OCCC W240 Manage Microsoft Azure at enterprise Scale: The Microsoft internal story Breakout | 45 minutes THR3091 1:05PM – 1:25PM How Microsoft does IT: Deploy an Office 365 groups expiration policy to enable lifecycle management THR2289 1:35PM – 1:55PM How Microsoft does IT: Our journey to internal customer success with Microsoft Teams THR2288 2:10PM – 2:30PM How Microsoft does IT: Modern cloud management with Microsoft Operations Management Suite (OMS) BRK3047 2:15PM – 2:30PM OCCC West Hall B4 How Microsoft deploys Windows 10 and implements Windows as a service internally BRK2060 3:15PM – 4:00PM How Microsoft uses Windows Defender ATP: Welcome to a SecOps world THR2275 4:05PM – 4:25PM How Microsoft does IT: Achieve your cloud-first vision with modern cloud networking THR2285 5:35PM – 5:55PM How Microsoft does IT: Key takeaways from the Windows 10 deployment at Microsoft THR2283 Thursday How Microsoft does IT: Get out of your users’ way while still protecting the enterprise THR2277 How Microsoft does IT: All aboard for the Microsoft journey to the cloud THR2280 12:05AM - 12:25PM THR1089 1:10PM - 1:20PM How Microsoft does IT: Digital transformation at Microsoft THR2286 How Microsoft does IT: Key takeaways from the Windows 10 deployment at Microsoft   © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

11/23/2018 12:39 AM © Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.