CIS12-3 IT Project Management 23/11/2018 CIS12-3 IT Project Management Marc Conrad D104 (Park Square Building) Marc.Conrad@beds.ac.uk The best way to contact me is via E-mail Outline: Week 1-6 (Marc Conrad): Scope, Integration, Human Resources, Communication Week 7-12 (Paul Sant) other stuff 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

Assignments and Practicals 23/11/2018 Assignments and Practicals Yes, there are practical sessions and assignments. (Details later) Group work & Individual work 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

Marc Conrad University of Bedfordshire Core Reading Text 23/11/2018 Will be referred as [KS] in next slides. http://www.augsburg.edu/ppages/~schwalbe/ Kathy Schwalbe, Project Management See http://www.course.com 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

Marc Conrad University of Bedfordshire 23/11/2018 Further Reading Library: Check books near shelf 658.404 Main source: PMBOK® Guide: Full name: A Guide to the Project Management Body of Knowledge (PMBOK Guide) 2004 Edition, by the Project Management Institute (www.pmi.org) IEEE Std 1490-1998 adopts the PMBOK® Guide as standard for project management. See also Internet! (Google e.g. for PMBOK) List of links on Blackboard will be updated regularly Collection of links: http://www.perisic.com/pm/CIS12links.html 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

Marc Conrad University of Bedfordshire 23/11/2018 Today: Why this course? What is a project? What is Project Management? 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

“Why do Software Projects fail?” (A list of “famous” failures) 23/11/2018 “Why do Software Projects fail?” (A list of “famous” failures) Typical examples: London Ambulance Service http://www.etesting.com/whytest_examples_thelondonambulanceservice.html Ariane 5 Launch http://sunnyday.mit.edu/accidents/Ariane5accidentreport.html Therac 25 http://www.google.co.uk/search?q=%22Therac+25%22& [KS, p3]: Only 16.2% of projects met the project goals on time and on budget. More than 32% of IT projects were cancelled before time and budget. 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

Marc Conrad University of Bedfordshire 23/11/2018 What is a Project? A project is a temporary endeavor undertaken to create a unique product, service, or results. Temporary Unique Product, Service or Result Progressive Elaboration Task: Find examples for projects! Find example for non-projects! 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

Typical Project Attributes [KS, p4] 23/11/2018 Typical Project Attributes [KS, p4] Unique purpose Temporary Developed in iterative fashion Requires resources from various areas Has a customer or sponsor Involves uncertainty 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

Marc Conrad University of Bedfordshire 23/11/2018 Temporary A project has a definitive beginning and definitive end. Possible reasons for end: Objectives have been achieved. It becomes clear that objectives will not be achieved, or the need for the project no longer exists. Temporary does not mean short in duration (e.g. Channel Tunnel, your BSc project) 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

Marc Conrad University of Bedfordshire 23/11/2018 Temporary (2) While the project itself is finite in duration, the product or service created by this project usually lasts much longer! Begin of project End of project product or service created by this project 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

Unique Product, Service or Result 23/11/2018 Unique Product, Service or Result Projects involve creating something that has not been done in exactly the same way before. Examples: Most (if not all) programming tasks are in the context of projects. (Why?) Design of a new type of computer, a microprocessor, a programming environment. An evaluation of a website, market research for a special type of web service. Note: the production and sale of that computer is not a project. 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

Progressive Elaboration 23/11/2018 Progressive Elaboration Means developing thoroughly in steps and continuing steadily by increments. Example: Object Oriented System Design (Use Case, Analysis, Design, Implementation, Testing) Agile Strategies (Customer collaboration, Working software, Responding to change…), see http://agilemanifesto.org. Any life-cycle models in Software Engineering 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

Marc Conrad University of Bedfordshire 23/11/2018 Projects and Strategy Projects are typically authorized as a result of one or more of the following strategic considerations: A market demand E.g. software for mobile phones. A customer request E.g. Extension of an existing web service because of increasing demand. A technological advance E.g. Migration from tape backups to CD/DVD/RAIDs. A legal requirement E.g. Accessibility for web sites. 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

Marc Conrad University of Bedfordshire 23/11/2018 The Project Manager Responsibilities of the project manager involves: Identifying requirements Establishing clear and achievable objectives Balancing demands for quality, scope, time and cost Adapting the approach to the different concerns and expectations of the various stakeholders Project Management is the application of knowledge, skills, tools and techniques to project activities to meet project requirements. 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

Ethical Issues of the Project Manager 23/11/2018 Ethical Issues of the Project Manager See http://www.pmi-wcc.org/code_of_ethics.html for example Code of Ethics. Issues include: Accept responsibility for your actions. Undertake projects only if qualified. Treat fairly all project team members. Be honest and realistic in reporting project quality, cost and time. Etc. 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

Marc Conrad University of Bedfordshire 23/11/2018 Project Management Project Management is accomplished through the use of the processes of Initiating [KS,chapter 3] Planning [KS, chapter 4 & 5] Executing [KS, chapter 6] Monitoring & Controlling [KS, chapter 7] Closing [KS, chapter 8] Process Groups 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

Relationships of Process Groups and Project Boundaries 23/11/2018 Relationships of Process Groups and Project Boundaries Initiator/ Sponsor Monitoring & Controlling Planning Inputs Initiating End Users Closing Deliverables Executing Process Assets Records 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

The Triple Constraint in Project Management 23/11/2018 The Triple Constraint in Project Management Scope Time Quality Cost Google it: http://images.google.co.uk/images?q=The%20Triple%20Constraint 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

The Triple Constraint in Project Management, but… 23/11/2018 The Triple Constraint in Project Management, but… Risk Integration Scope Time Human Resources Communication Quality Cost Procurement 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

Marc Conrad University of Bedfordshire 23/11/2018 Areas of Expertise Effective management requires that the project management team understands and uses at least five areas of expertise: The project management body of knowledge (this module) Application area knowledge, standards and regulations (e.g. w3c, hardware specification) Project environment knowledge (social, political, physical) General management knowledge and skills (finance, contracts, logistics, …) Soft skills or human relation skills 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

Knowledge Areas of Project Management 23/11/2018 Knowledge Areas of Project Management Integration Scope Procurement Risk Project Time Communication Cost Human Resources Quality 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

Marc Conrad University of Bedfordshire 23/11/2018 Knowledge Areas and Process Groups. See the file ito.ppt on BREO for the processes. Process Groups Monitoring & Controlling Initiating Planning Executing Closing Knowledge Areas Integration Scope Time Cost Quality Human Resources Communications Risk Procurement 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

Marc Conrad University of Bedfordshire 23/11/2018 Kathie Schwalbe and us KS and we both follow the PMBOK® methodology. KS’s book is organized such that the chapters match Process Groups. Subsections then discuss the Knowledge Areas for that particular knowledge group. Our lecture is divided by Knowledge Areas. In each lecture we discuss a knowledge area and how they relate to the Process Groups. 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire

Marc Conrad University of Bedfordshire 23/11/2018 Summary Core Reading Text What is a Project? Knowledge Areas Process Groups 23/11/2018 00:43:51 Marc Conrad University of Bedfordshire