COWORKER ENGAGEMENT.

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Presentation transcript:

COWORKER ENGAGEMENT

Dignity Cultural Survey FY17 PCA Update No Formal PCA Survey Dignity Cultural Survey

Cardiology Medical Group - 167 Medical Group - 237 North - 137 Forum Participation Morrilton - 100 Cardiology Medical Group - 167 Medical Group - 237 North - 137 Infirmary - 1383 Hot Springs - 792

Employee Turnover Measurements (WHY?) Indirect Impact of High Turnover Compromises Quality and Safety Workload Employee Engagement Physician’s Job Satisfaction Patient Satisfaction Scores Reputation Financial Impact Replacement Cost Training Cost Patient Volume 2017 Preparation for Improvements Introduced Behavioral Based Interviewing Peer Interviewing Leadership Development Training