New Patient Information Revised January 2018

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Presentation transcript:

New Patient Information Revised January 2018

Our Team 10 Family Physicians 3 Registered Nurses 1 Nurse Practitioner 1 Registered Dietician 1 Chiropodist 2 Social workers 1 Pharmacist 1 Medical Assistant Psychiatrist on site two ½ days a week Physiotherapist, Registered Massage Therapist and Chiropractor – PRIVATE PAY ONLY Executive Director and administrative team

View from the Street

What is a Family Health Team? Health care organizations that include a team that works together to provide health care for their community Focus on health promotion chronic disease management, disease prevention and health promotion .

Waiting Room

Services for you Time Access to… Regular office hours Appointments with your regular doctor or nurse practitioner Other FHT Health Care Professionals Group education sessions Avocare Evening (5:30 to 8:00 pm) and Saturday (9:00 to noon) A FHT doctor (not necessarily your regular doctor) or nurse practitioner After-hours (e.g. middle of the night) Telephone health advisory service (speak to RN on phone for advice) TeleHealth

Targeted Services Family Health Teams offer programs based on the needs of the community they serve Chronic disease management programs include: - Metabolic Clinic (diabetes/pre-diabetes and serious mental illness) - Mastering Your Mood (anxiety and depression) - Hypertension - COPD Prevention Screening includes: - cervical, colon and breast cancer screening - flu immunization - Well Baby Clinics including childhood immunizations Pre-natal care .

“Rostering” - Patient Enrollment You may be asked to complete a Ministry of Health Form Our Mission Your Commitment to the FHT Do not use walk-in clinics – use the services that our FHT makes available For non urgent issues, contact your MD on AVocare In an emergency, use your local Emergency department appropriately Village Family Health Team provides comprehensive, interdisciplinary, high quality primary care to residents of southwest Toronto, including to those dealing with mental health and addictions issues. In a culture dedicated to learning and discovery, we take bold steps to build an collaborative, inclusive, innovative model of care based on principles of best practice and excellence, in which patient and the community are meaningfully engaged.