Who does What Where Database & Contact Management Directory (3W) Field Information Services Unit OCHA

Agenda Background/development history Overview of platform Outputs Data Inputs 3W as a cluster tool Development plans IM Toolbox of best IM practices Discussions

Why Is Who What Where Needed? Core coordination tools Contact Directory Meeting Schedules Who, What, Where It presents an overview of the humanitarian response identifying gaps and duplications Allows for drill-down analysis to support detailed co-ordination Assists with monitoring and evaluation, and reporting on the crisis

Development History Variations of the 3W have been used throughout every emergency response Problems observed Inefficiency Lack of interoperability Incompatibility Poor documentation Limited accessibility Verifiability, objectivity & inclusiveness undermined Earlier ‘homegrown’ 3W’s were reviewed to construct a standardized version (2004)

3W Overview Integrated contacts management module Authentication and privileges (security) Control vocabulary that is extensible Import and export facility Multiple data entry and reporting outputs (canned and ad-hoc reporting) Database synchronization Easy installation, configuration & maintenance Bi-lingual support Supports stand-alone and web based multiple users

3W Overview 3W currently installed and being supported in 22 sites OCHA Asia Pacific Regional Office OCHA Central/Eastern Africa Regional Office OCHA West Africa Regional Office OCHA Latin America & Caribbean Regional Office Burundi Chad Cote d’Ivoire DRC Ethiopia Indonesia Kenya Madagascar Mozambique Nepal OPT Somalia Sri Lanka Uganda Zimbabwe HIC Lebanon (archive) UNAMA Afghanistan UNDP Philippines

Outputs Canned Reports Access Report Generator Contact Lists Gap Analysis Matrix Projects by Clusters Access Report Generator Geo referenced output for map production Web based, Excel

Reports Gap Analysis

Reports Project Report

Reports Contact List

Maps

Data Entry Multiple Data Entry methods offering maximum flexibility Preformatted Excel sheet Pre-generated MS Word Forms-QA/updates Web Form Data import/export

Data Entry

3W as a Cluster Tool Governance of the 3W The Role of OCHA OCHA is committed to maintaining, developing and supporting at the HQ level Hosting in Geneva server In the field Data entry and report dissemination supported by OCHA Production of required derivative products

3W as a Cluster Tool The Role of Cluster Leads Encourage partners to supply information to the 3W Commitment to use the 3W as a Who does What Where Database and Contact Management Directory Support Quality Assurance of cluster data Case Study-Lebanon UNHAS passenger manifest

2007 Development Plans Web services interface (RSS feeds) Dynamic mapping ‘Light’ interface More templates and canned reports

IM Toolbox www.humanitarianinfo.org/imtoolbox OCHA IM Toolkit is a repository of IM best practices collected from the field Mapping standards and templates Standard IM products Data standards Rapid Assessment forms

IM Toolbox

Questions