Creating a Three-Year Strategic Plan for Presentation Name EDUCAUSE PROFESSIONAL WILMINGTON UNIVERSITY DEVELOPMENT ONLINE Creating a Three-Year Strategic Plan for Online Learning Eileen Donnelly Tish Gallagher Bonnie Kirkpatrick Sallie Reissman 2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT EDUCAUSE

Presentation Name Agenda – Creating an OLSP Why create a strategic plan? What does the strategic planning process look like? Identifying the questions that lead to a well written strategic plan. Course development considerations Recommendations Key take-aways Questions 2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT EDUCAUSE

Wilmington University Name About P Wilmington University Name Wilmington University started in 1968 as Wilmington College with a charter class of 194. Became a University in 2007. WU now enrolls over 14,756 students with 13 sites in DE, NJ, and MD. Accredited by the Middle States Commission on Higher Education 2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT EDUCAUSE

ON YOUR TIME Name 17 Undergraduate and 8 Graduate Online Programs LEARN ANYWHERE ON YOUR TIME Name 17 Undergraduate and 8 Graduate Online Programs Allied Health MBA Behavioral Science Psychology Career & Technical Education Criminal Justice General Studies (AS and BS) Human Resources Management RN to BSN (Accelerated option available) Organizational Management Web Information Systems 2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT EDUCAUSE

HistoryName DL started 2007 Course creation PD for faculty No marketing 0 – 400 courses in 5 years 100% OL students growing 2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT EDUCAUSE

Why We Created a Plan Leadership driven Retention -student services, more PD, infrastructure Program completion -course life cycle Growth -market outside region Budget -staffing, resources Compliant with Middle States 2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE 1-877-967-5464 | wilmu.edu PROFESSIONAL DEVELOPMENT EDUCAUSE

Course planning and program completion Multi-year budget Plan to expand OL Course planning and program completion Assessments contribute to improvements Ongoing professional development Online orientation Support improvements for students EDUCAUSE 2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE 1-877-967-5464 | wilmu.edu PROFESSIONAL DEVELOPMENT

How We Accomplished the Work Communicated the purpose of the plan Chose leaders from key areas Determined timeframe Identified objectives and deliverables Defined the process and structure Decided how we would get work done EDUCAUSE 2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT 1-877-967-5464 | wilmu.edu

The Process 1-877-967-5464 | wilmu.edu 2012 MID-ATLANTIC CONFERENCE Presentations, discussions, consensus, recommendations, clarification, writing, preparing, presenting Off-line work, analysis, interviews, data gathering, visits, collaboration Determination of work to be done, discussion in committee meetings EDUCAUSE 2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT 1-877-967-5464 | wilmu.edu

Beginning the Strategic Planning Process The Strategic Planning Leader: -leads the implementation effort -keeps everyone on course -pays attention to the details. -is committed to the process-not to any particular solutions -thinks about what has to come together and who needs to be involved. -organizes the committee/team that will develop the plan and all recommendations -leads the group in planning the outcomes -determines the period of time for the strategic plan implementation (2, 3, 4 year) -determines the rationale for the plan 2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT EDUCAUSE

Individual/Small Group Planning Session 1 Using the worksheet in your packet, determine the following: Who will be your Strategic Planning Leader? Why is this person the best person to lead the effort? Who will be invited to be on your strategic planning team? Why? Who should/will need to be involved in the review of the plan prior to and during the formal adoption process?   2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT EDUCAUSE

Individual/Small Group Planning Session 1 Using the worksheet in your packet, determine the following: How many hours are you willing to give to the strategic planning process, including meetings?   Are you using internal or external consultants or other resources experts?   What type of written plan do you envision? 2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT EDUCAUSE

Outcomes Start with the end in mind: -a three year course development plan -program completion dates for the next three years -multi-year budget (staffing, resources) -create a plan to determine growth market outside of our region 2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT EDUCAUSE

3 Year Course Development Plan Database for Academic Colleges EDUCAUSE 2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT 1-877-967-5464 | wilmu.edu

Development and Redevelopment 300 “new” courses in 3 years EDUCAUSE 2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT 1-877-967-5464 | wilmu.edu

Presentation NPresentation files 2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT EDUCAUSE

Program Completion 1-877-967-5464 | wilmu.edu EDUCAUSE 2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT 1-877-967-5464 | wilmu.edu

Individual/Small Group Planning Session 2 Using the worksheet in your packet, determine the following: Presentation Name Identify possible outcomes for your strategic plan? *Your current involvement in online learning will dictate the direction of your strategic planning . Example: New to online learning Courses online, but not complete programs Programs-quick growth   2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT EDUCAUSE

Individual/Small Group Planning Session 3 Course Development Using the worksheet in your packet, determine the following: Presentation Name Who owns the process?  Identify your model-who develops the courses? Is there a fee involved?  Are the courses developed and then used as templates for other instructors?  2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT EDUCAUSE

Individual/Small Group Planning Session 4 Course Development and Program Completion Using the worksheet in your packet, determine the following: Presentation Name How do you determine which courses will be developed and when? What is the time required to develop a course?  How do you determine the workload of your staff? How do you plan for program completion? 2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT EDUCAUSE

Other Pieces of the Plan Data, data, data……. Student population Marketing needs Student services Academic programs Financial considerations EDUCAUSE 2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT 1-877-967-5464 | wilmu.edu

Exploration of new ideas Recommendations Marketing New positions Academic Online/EdTech Web upgrades Exploration of new ideas EDUCAUSE 2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT 1-877-967-5464 | wilmu.edu

Ongoing work/ implementation Key Take-aways Collaboration Communication Data Rationale Ongoing work/ implementation EDUCAUSE 2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT 1-877-967-5464 | wilmu.edu

Questions. eileen. g. donnelly@wilmu. edu. tish. b. gallagher@wilmu Questions? eileen.g.donnelly@wilmu.edu . tish.b.gallagher@wilmu.edu . bonnie.l.kirkpatrick@wilmu.edu . sallie.a.reissman@wilmu.edu EDUCAUSE 2012 MID-ATLANTIC CONFERENCE “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT

Presentation Name 2012 MID-ATLANTIC CONFERENCE PROFESSIONAL “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT EDUCAUSE

Presentation Name 2012 MID-ATLANTIC CONFERENCE PROFESSIONAL “Reimagining IT in a Changing Landscape” WILMINGTON UNIVERSITY ONLINE PROFESSIONAL DEVELOPMENT EDUCAUSE