RETAIL Retail Framework Certificate III Retail (AQF SIR30216) To edit the page contents Maintain the text format by manually typing in the content. Do not copy and paste from other document. If there is the need to copy and paste the text. Use ‘Keep Text Only’ paste option when right-clicked. Avoid moving any element or text box but if you need more space to accommodate the text, please ensure those elements are aligned. To edit the side table Feel free to add/delete the row of the table but please ensure the format of the cell shading – grey and white alternately Important note Do not change format/colour of text or adjust the layout of the flyer without consulting your Communications and Marketing team Finalising the document Make sure all text presented on the page is correct, that includes the disclaimer text at the bottom of the page Finalise this document by ‘Save As’ a PDF The artwork needs to be approved by your Communications and Marketing team before printing/distribution. ADDING CO-PARTNER LOGOS Once you have created your flyer and you need to insert a partner logo (or any other logo) please send this to the Communications and Marketing team in a PNG format, so they can add it for you. Course Information This course is of benefit to people who are interested in seeking work in the retail sector in entry level positions. Students will acquire skills and knowledge to: engage the customer, maintain daily store operations, deliver on organisational expectations and will develop a sound knowledge of product and service offerings. TVET COURSE SNAPSHOT Location Blue Mountains – Wentworth Falls Eligibility Year 11 Duration 2 Years Units 2 Units per year Work- placement 70 ATAR Yes Unit Code SIRXCEG001 SIRXCEG003 SIRXCEG002 SIRXCOM002 SIRXIND001 SIRXRSK001 SIRXSLS001 SIRXWHS002 SIRXSLS002 SIRXPDK001 SIRRINV001 SIRRRTF001 SIRRMER001 Unit Name Engage the customer Build customer relationships and loyalty Assist with customer difficulties Work effectively in a team Work effectively in a service environment Identify and respond to security risks Sell to the retail customer Contribute to workplace health and safety Follow POS procedures Advise on products and services Receive and handle retail stock Balance and secure point-of-sale terminal Produce visual merchandising displays 13 units must be completed for award of the qualification RTO 90004. This document is correct at the time of printing Terms and conditions may apply.