Go West Transit, Director Security, Category 1 Jude Kiah Go West Transit, Director Macomb, Illinois

Go West Transit Western Illinois University and the city of Macomb, IL Funded by students 5311, and state DOAP

Profiles Macomb, IL 20,000 population 70 miles from nearest city of 100K or more 32,000 county pop. Heavy agricultural base Western Illinois Univ. Founded in 1899 13,000 students 11,000 in Macomb 4,500 in residence halls 40% from Chicago 60% no transit exp.

Then and now 1999 2011 3 buses 2 routes 6 employees (3 drivers) 150,000 riders $360,000 budget 10,000 riders a week 30 buses 14 routes 90 employees (62 drivers) 1.8 million riders 2.6 million dollar budget 53,000 riders a week

Security Timeline Fall 2005 – Ridership spikes on Late Night route. Vandalism escalates. University investigates security options January 2006– Pilot program begins with one student on each bus. 12 students hired. August 2006 – First Security handbook published January 2007– Supervisor level created. Senior officers added. September 2009 – New late night route added – staff now at 17 April 2011– Daytime security on school routes added

City of Macomb – Funding Grantee City police (Macomb PD) Partners City of Macomb – Funding Grantee City police (Macomb PD) County 911 center Campus Police (OPS) LEJA Department Go West Transit

Synergies LEJA and Go West – provide partnership for high achieving students to gain experience. Police and Go West – reduce police need on streets – response to more pressing issues County 911 and Go West– 911 provides expedited protocol for City and Go West – Reduced vandalism, DUI, violence

Go West Security 17 employees Para-police (LEJA students) Recommendation only Expedited protocol with 911 center Police response CurricularTraining

Para – police training Incident writing Verbal Judo FTO and probation periods Nightly evaluation procedures After – action review Peer hiring and promotion

Where are we going? Better technology Evolving Officer outfitting Cameras Evolving Officer outfitting Equipment Uniform (badging) Mandatory monthly training

Partnering Trust is developed by small wins. You won’t always agree. Find mutual goals. Celebrate the wins. Continue to find what will work and treat your partnership with care.