by Kat Simpson www.KatSimpson.com Amazon Owes You Money! by Kat Simpson www.KatSimpson.com
www.ThatKat.com www.ThatKatRadio.com www.ThatKatGroup.com
Why Does Amazon Owe You Money?
Why Does AMZ Owe You $$? Shipping Issues Damaged Items Lost Items Refunds Why Does AMZ Owe You $$?
www.RefundsManager.com
Shipping Issues Distributor damaged is not “you did it’ UPS = Amazon USPS or other - Your Issue
Damaged Items Distributor Damaged = AMZ pays Warehouse Damaged = AMZ pays Customer Damaged = You pay Misc = it depends
Lost Items Amazon Pays - but if they find it - will take it back
Customer Refunds 45 Days after refund AMZ will pay
How Do Find The $$?? Amazon Reports!
Shipping Issues - Missing Sellercentral: Inventory: Manage FBA Shipments
Shipping Issues - Missing Sellercentral: Inventory: Manage FBA Shipments
Shipping Issues - Stuck Sellercentral: Inventory: Manage FBA Shipments
Damage Issues - Distributor Sellercentral: Inventory - Manage Inventory - Remove Unfulfillable Inventory
Damage Issues - Distributor Sellercentral: Inventory - Manage Inventory - Remove Unfulfillable Inventory
Damage Issues - Warehouse Sellercentral: Inventory - Manage Inventory - Remove Unfulfillable Inventory
Damage Issues - Warehouse Sellercentral: Inventory - Manage Inventory - Remove Unfulfillable Inventory
Damage Issues - Lost Sellercentral: Reports - Fulfillment - Inventory Reconciliation Report
Customer Refunds Sellercentral: Reports - Customer Concessions - Returns
Return Reports
Return Reports
Return Reports
How Do You Get the $$ Back?
SellerCentral: Help: View Case Log: Contact Seller Support How Do Get The $$ Back?? OPEN A CASE SellerCentral: Help: View Case Log: Contact Seller Support
I Do It Myself
Do-It-Yourself - Get a Calendar Daily Account Health Feedback Customer Messages Amazon Communication
Do-It-Yourself - Spreadsheet Weekly Shipping - Stuck? Shipping - Missing? Unfulfillable - NOT automatic Monthly - Refunds Semi-Annually - LTS fees Annually - Inventory Reconciliation
Free Spreadsheet www.Solutions4Ecommerce.com
Train Your Own VA
Train Your Own VA Virtual Assistant (not local help) Learn it first Use Google Docs & Video Jing / Screencast
Where Do You Find A VA? “Friend” referrals www.Odesk.com www.Onlinejobs.ph www.Fiverr.com www.20four7VA.com
Hire a Service www.Solutions4eCommerce.com www.RefundsManager.com
BONUS: Amazon Reports www.ThatKat.com/SCOE MUST BE LOGGED INTO YOUR AMAZON Account
Payments Amazon Selling Coach Business Reports: By Date Sales and Traffic Detail Page Sales and Traffic Seller Performance > > > 50 Let’s Go Live!