Vilma L. Santos Wendy Spencer UT Benefits Billing Supervisor UT Benefits Billing Analyst

UT Benefits Billing The UT System Office of Employee Benefits partnered with UT Share institutions to create "UT Benefits Billing". UT BB will be responsible for centralized processing of voluntary retiree insurance premiums This new team will assist retirees with billing needs Benefits eligibility and Annual Enrollment is still handled at the UT institution

Changes for Retirees Premium payments will go directly to UT BB lockbox Monthly statements vs. quarterly statements Self-addressed envelope included New Direct Payment Authorization Agreement required Credit Card payments are still under review for implementation at a later date

UT Benefits Billing Role Out-of-Pocket premium processes: Track payments, Enroll in Direct Payment option, UT BB will send out confirmations after processing ACH agreements Send statements and reminder letters, Reduce coverage to Subscriber Only Medical in the event of non-payment, Appeals will be reviewed by UT BB

UT Institution Role UT HR offices remain the primary resource for active/retired employees regarding: Annual enrollment activities Explanation of benefit options or general questions regarding benefits Qualified status changes Death notifications Changes in demographic profile like a new permanent or temporary mailing address, email account, or emergency contacts

Working Retirees and Surviving Spouses/Dependents Will have the same payment options as other retirees Payments for working retirees will not come out of their UT earnings Surviving Spouses/Dependents are not able to come back to the plan if coverage is termed due to non- payment

General Contact Information Email: UTBenefitsBilling@utsystem.edu Phone: 855-6UT-BILL (855-688-2455) Fax: 512-499-4338

General Contact Information Correspondence: UT Benefits Billing Office of Employee Benefits 702 Colorado Street, Suite 2.100 Austin, Texas 78701 Payment Submission: UT System Lockbox ATTN: UT Benefits Billing P.O. Box 732206 Dallas, Texas 75373-2206