Martin Duffy, Collaboration and Improvement Director, Kier

England’s Economic Heartland Martin Duffy – Collaboration and Improvement Director, Kier Highways The process and benefits of collaboration between the LAs, LEPs and private sector partners

X 21 X 1 Why do it? To move from this… …to this Outcomes Client Service Provider Supply Chain …to this X 1 Outcomes Client Service Provider Supply Chain

How to create a single conversation Collaboration – a process Establish purpose Define current state Create vision expressed in operational terms Establish targets and measures Choose the right partner Establish criteria Determine scope and duration Procure or renegotiate Display strong leadership Exhibit attributes Ensure continuity Remove blockages Develop common goals add value through the sharing of knowledge, skills and resources to deliver schemes faster and at less cost improve the operation and resilience of road networks provide the focus for a single conversation Create integrated governance Create joint management team Establish end- to-end processes Establish meeting structure Integrate and share systems Share resource Co-locate teams as required Obtain collective understanding Establish joint communication mechanism Share information and knowledge Engage supply chain Identify advocates Ensure leadership support Maintain awareness of impact Review interfaces Assess potential impact Adjust behaviours and processes Ensure collaborative competencies Engender trust Ensure awareness of goals Identify required skills and knowledge Identify required behaviours Provide guidance Measure relationship Ensure leadership support Implement joint improvement teams Establish business case Establish joint teams Establish share mechanism Undertake process improvements Determine targets Deliver innovative products and services

Added value Through the sharing of knowledge, skills and resources LoHAC Apprentice Forum 4 contractors sharing responsibility – how do we make our network better Coordinated learning activities – Blackfriars, construction sites, R&D facilities, safety tours State of the Nation – life skills too! Top job - Transport Commissioners office LoHAC - best place to be an apprentice LoHAC Apprentice Forum LoHAC Apprentice tunnel safety tour

Deliver schemes faster and at less cost Optimising Roadspace,the 1000 tonne Project Focus on customer outcomes – disruption, cost, JTR, etc Choose the right delivery partners – client, NCC, TO, provider, suppliers Challenge conventional working practices/behaviours – closet plant, risk allocation Benefits delivered – 240t – 1000t – c400t – replicated across HE Long term impact – reduced NOC, better RoI – stronger economy

Thank you