Flexible Services iNotice Board Wednesday April 22, 2015 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Wednesday April 22, 2015 Actual Trips: 279 Actual Passengers Transported: 315 Overall On Time Performance 96.42% Scheduled 48.39% Appointment Time: 100% Productivity: 1.28 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Wednesday April 22, 2015 Actual Trips: 780 (74%) Actual Passenger Transported: 802 Overall On Time Performance: 97.67% Scheduled: 96.79% Appointment Time: 95.60% Productivity: 6.68 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Wednesday April 22, 2015 Total Trips: 1059 Trip Per Hour: 5.30 Actual Passengers Transported: 1117 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Wednesday April 22, 2015 STAR Transported: 114 - Ambulatory 201 -Wheelchair / Scooter, Etc Advantage Transported: 789- Ambulatory 13- Wheelchair / Scooter, Etc Total : 903- Ambulatory 214 - Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6