24 November – Report Kelly Briggs, VFC, Trenton MFRC Veteran Family Program Stream Strengthening Resilience 2017

Information and orientation Child Care Services (Emergency) Question 1 – What are the minimum basic services that need to be available to families of ill and injured/releasing CAF members? Information and orientation Child Care Services (Emergency) Act as the bridge to service navigation Terminology to fit the audience Social support Service tree

Question 2 – What factors show services are family-centered and operationally-focused? Identify those connected to the member/no barriers on relation Meet the family where they are at Foster self-determination of services required Operationally-focused Foster acceptance of being released Empower member and family to own the release process Connection to community Mentorship Information support

Will there be national branding and communication strategy? Question 3 – To deliver this services, what do we need to consider for outreach and awareness? Who is the audience? Who are the partners? Will there be national branding and communication strategy? Relationship with VAC on a national level and local level, communications and awareness Education and awareness through CoC

Question 4 – How do we ensure non-duplication with others? Communicating what services are available in the community Share information with partners Ask how we can enhance existing services of partners Clear definition of the role of the VFC/VFP program

Question 5 – Are there any risk management concerns and guidelines? A lack of knowledge of the VFP for non-pilot locations Development of standard intake form Receiving release information Service verification process Basic safety (physical safety) Awareness of client mobility needs

Separate funding (MFSP vs FVP) Question 6 – What are the service delivery/financial reporting requirements and challenges? Separate funding (MFSP vs FVP) Limitation on child care and counselling hours Allocation of pre/post release programs and dollars Increase on demand for mental health staff Frequency of reports/documentation required

Measure impact on family Qualitative and informal conversations Question 7 – How do we evaluate the outcomes and impacts of this service? Measure impact on family Qualitative and informal conversations Penelope Open communication between VFCs Labour intensity vs number of clients