esteem systems ltd Virtualisation driving change in a tough economy Glyn Knaresborough Virtualisation driving change in a tough economy www.esteem.co.uk minimising IT costs, maximising operational efficiency

But where do you want to go ? You are here!

Virtualisation strategy and IO Basic Standardised Rationalised Dynamic Managed and consolidated IT Infrastructure with maximum automation Fully automated management, dynamic resource usage , business linked SLAs Managed IT Infrastructure with limited automation Uncoordinated, manual infrastructure

Virtualisation strategies deliver Control Cost Improve Service Levels Drive Agility Simplify, automate and virtualise IT operations to optimise resource utilisation Integrate management and security tools to maximise system uptime Adapt the IT infrastructure rapidly according to business needs Service Levels Cost Agility

What could this mean in £’s annually Basic Standardised Rationalised Dynamic 76 £660 -5% 0% 172 £290 -30% -20% Green IT Will Be 2008's Top Strategic Technology: Gartner 442 £115 -80% -40% Avg PC’s per IT FTE1 IT Labour (per PC)1 Reduce remote support costs2 Reduce IT systems downtime3 Oct 2007 Reduce your carbon footprint 1 Data Based on IDC research, all cost savings are industry averages for a 1 year period 2 Data based on 7-Elerven case study, Microsoft corporation 2006 3 Data based on SOK group case study, Microsoft Corporation 2006

Virtualisation Strategy: Driving change in a tough economy Network Data Desktop Platform Server Platform Applications Management

Traditional virtual application delivery App-V Users Datacentre Data Apps

increased employee productivity lifecycle services consultancy, design, procurement, project management, configuration & roll out, user acceptance testing, skills transfer, server management, desktop management, end- user helpdesk result improved user experience; increased employee efficiency; reduced management costs

Desktop Virtualisation: Is it old news? Shared Virtual Machine / disk New wave of delivery choices Client devices Server Hosted Shared Server Desktop Windows Server OS x86 Hardware Dedicated PC Blade Box or Blade Box or Blade Box or Blade Box or Blade Box or Blade Box or Blade App-V Hardware Chassis Shared Virtual Machine / disk Hypervisor Virtual Disk x86 Hardware

desktop virtualisation lifecycle services consultancy, design, project management to virtualise desktop environment result interim solution to improve customer service at offices across the globe following acquisition, that enhances competitiveness. Desktop virtualisation will also centralise control of development environment and enable IT staff to focus on strategic projects The following slides are examples of how Esteem has worked with a variety of successful organisations to help them meet their business challenged by delivering infrastructure solutions & projects through lifecycle services. Use the slides to highlight Esteem’s proven experience, i.e. sector, business benefit, core technology, in more detail. Case studies are available for each example. Core Message: Example of how Esteem helped a financial organisation increase competitive advantage through major Citrix & Microsoft infrastructure consolidation & upgrade. The result was an easy-to-manage solution that met all the organisation’s objectives and reduced support calls by over 50%. Presenter Notes: Commercial Experience: 50% of Esteem’s business is from the Commercial sector and customers include: Scania, Close Wealth Management, Jewson, Telewest Broadband, Costcutter Supermarkets Group Ltd, Allied Pickfords, Vertex Customer Management, BT, Allen & Overy, AXA Insurance, De Vere Hotels Citrix & Microsoft based projects: AXA Corporate solution: Consolidation & upgrade included Microsoft Exchange 2000 servers, Microsoft XP, Active Directory, Citrix MetaFrame XPE Other large projects include BT, Vertex, United Utilities, Allen & Overy, Jewson, Pickfords, Worcester City Council Business Benefits: Greater reliability, reduced TCO, reduced helpdesk calls, freed up manpower, fully supported infrastructure, business continuity

Unrecognisable virtual networks Office Connections Traditional virtual networks Unrecognisable virtual networks Internal & External Users Financial Partner or Field Agent Project Manager Employee Logistics Partner Remote Technician Employee Financial Partner or Field Agent Project Manager Employee Logistics Partner Corporate Laptop Home PC Kiosk Full Intranet Payroll & HR Legacy Apps Custom Financials Supply Chain File Access Remote Technician Unmanaged Partner PC Webmail Tech Support App Limited Webmail: no attachments Limited Intranet Managed & Unmanaged Devices Corporate Managed Laptop Home PC Unmanaged Partner PC Kiosk Private Resources Web Apps Client-Server Apps Legacy Apps Third-Party Apps Homegrown Apps File Access Updates will be available at http://www.devconnections.com/updates/LasVegas _06/Office_Connections

effective remote working lifecycle services consultancy, design, configuration & rollout of application virtualisation solution for local and remote users result on-demand access for 2000 users, enabled mobile working, improved services to citizens, reduced support costs

Virtualisation driving Change Management Operating System Hardware Storage Networks

proactive management traditional pc virtual apps monitoring & service desk change / patch management asset management desktop management data storage, analysis & reporting virtual apps data collation rules base virtual pc 15 15

But where do you want to go ? www.esteem.co.uk But where do you want to go ? You are here! Network Data Desktop Platform Server Platform Applications Management

Virtualisation Services Partner esteem systems ltd Virtualisation Services Partner www.esteem.co.uk minimising IT costs, maximising operational efficiency