Top user tasks for Funding, Tenders: detailed results 2015 poll November 2015

What this presentation covers Internal poll: what Commission staff think the top tasks are (slides 3 – 7) External poll: facts and figures on user profiles (slides 8 – 23) External poll: the top tasks and detailed results (slides 24 – 45)

Internal poll: what do staff think?

Internal poll – facts & figures From September 22, 2015 to October 01, 2015 Valid responses: 262 “Select the 5 reasons (from the list below) that you think are most important TO PEOPLE when engaging with the Commission in connection with funding and tenders (we are talking about people's overall interaction with the Commission, not just with one particular DG).”

Internal poll - what do staff think? 3 Top Tasks according to staff How to apply for funding, grants, subsidies Eligibility for funding, grants, subsidies (can I apply) Open calls, current opportunities for funding, grants Tiny Top To complement the research on user needs and to better understand what our staff think about the needs of users interested in ‘Funding, Tenders', we also conducted an internal survey among European Commission staff. Commission staff see three areas standing out as being the most important for users interested in ‘Funding, Tenders’: How to apply for funding, grants, subsidies Eligibility for funding, grants, subsidies Open calls, current opportunities for funding, grants Small Medium

Internal poll – stability of results   Tasks ¼ of voters ½ of voters ¾ of voters 100% of voters 1 How to apply for funding, grants, subsidies 11.1% 10.2% 10.5% 10.1% 2 Eligibility for funding, grants, subsidies (can I apply) 7.4% 7.0% 6.8% 7.1% 3 Open calls, current opportunities for funding, grants 7.5% 7.3% 6.9% 4 Upcoming calls, opportunities for funding, grants, subsidies 6.3% 6.7% 5 Notification of new calls for proposals, tender 2.4% 4.2% 4.6% 4.5% 6 Current business opportunities with the European Commission (calls for tender, TED) 4.8% 4.3% 3.8% 3.6% 7 Guidance, help, training on submitting proposals 4.0% 3.3% 8 Rules, procedures, guidelines for managing projects/contracts 2.7% 3.0% 3.2% 9 Contract procedures and conditions 3.1% 10 Request clarifications of a call for proposals, tender (questions, doubts) 2.9% 2.8% 11 Selection process 2.6% 2.5% 12 Current business opportunities with public authorities in EU countries (calls for tender, TED) 4.9% 13 Submit an application 3.4% 14 Events, info days on funding opportunities 0.7% 1.1% 1.8% 15 Upcoming business opportunities with the European Commission 2.3% 16 Track progress of my tender 17 Find project partners 1.4% 1.5% 1.7% 2.2% 18 Types of funding (grants, subsidies, scholarships, consortium grants, managing body) 19 Deadlines for submitting proposals 2.0% 2.1% 20 Projects funded (by country, type, theme)

Bottom 20 tasks according to staff   Tasks Total Vote % of Total Vote 3930 Cumulative Vote Cumulative Tasks 25 Objectives of a call for proposals, of a programme 69 1.8% 84.2% 56.8% 26 Timeline for the funding process (important dates) 62 1.6% 85.8% 59.1% 27 Contracts awarded by the European Commission 52 1.3% 87.1% 61.4% 28 Complaints (procedures, EU law, expert payments) 49 1.2% 88.3% 63.6% 29 Contact European Commission, national, local authorities 89.6% 65.9% 30 Total amount of funding available for a programme or fund 42 1.1% 90.7% 68.2% 31 Updates on public procurement law, rules and case law 41 1.0% 91.7% 70.5% 32 EU public procurement law, case law and guidelines 40 92.7% 72.7% 33 Evaluation criteria for submitted proposals 38 93.7% 75.0% 34 Beneficiaries, recipients of current and previous funding 37 0.9% 94.6% 77.3% 35 Public procurement reform (including green, innovation, social) 0.8% 95.5% 79.5% 36 Become an expert for the European Commission (calls for experts) 96.3% 81.8% National rules on public procurement 97.0% 84.1% Updates on funding rules, areas 0.7% 97.8% 86.4% 39 Upcoming business opportunities with public authorities in EU countries 23 0.6% 98.4% 88.6% Changes to calls for proposals, tenders 20 0.5% 98.9% 90.9% Impact, outcome of a programme, project or study 18 99.3% 93.2% Share ideas (online communities) 11 0.3% 99.6% 43 Statistics on funding, grants, subsidies and tenders 99.9% 97.7% 44 Closed calls 4 0.1% 100.0%

External user poll: facts and figures

External poll – facts & figures From September 24, 2015 to October 1, 2015 Valid responses: 8630 Volunteers for future testing: 4056

User segmentation by: Employment status Answers to the question “Are you…?” This chart outlines the responses of the people that volunteered to answer the question about their employment status. None of the profile questions were mandatory.

Employment: Class ‘Funding, Tenders’ compared to all classes In 2014, a poll was conducted on the entire online presence for the European Commission. Now, we have looked into the online presence for Funding, Tenders. This chart illustrates the difference between the two sets of responses.

User segmentation by: Workplace Answers to the question “Do you work in…?” Percent Private 34% Public 31% Non-profit 20% Other 15% This chart illustrates the responses of people that answered the question about their workplace. Only respondents who selected Employed or Self-employed were asked this question. None of the profile questions were mandatory.

Workplace: Class ‘Funding, Tenders’ compared to all classes Example: In 2014, a poll was conducted on the entire online presence of the European Commission. At that time, NGOs accounted for 11% of workplaces. Now, looking at the online presence for Funding, Tenders, significantly more NGOs are interested (20%).

User segmentation by: Occupation Answers to the question “Do you work as…?” Percent Teacher, professor, researcher (academia) 24% Manager, project manager 17% Consultant, advisor 14% Administrative staff 10% Researcher, scientist (business) 8% This chart outlines the responses of the people that answered the question about their occupation ("Do you work as..?“). Only respondents who selected Employed or Self-employed in the Employment question were asked this question (see slide 10). None of the questions were mandatory

User segmentation by: Site visit frequency Answers to the question “How often do you use a European Commission website?” This chart illustrates the responses of people that answered the question about site visit frequency (“How often do you use a European Commission website”).

User segmentation by: Intensity of web visits The intensity is calculated by giving a weight to the frequency of visits: Daily: 200 per year Weekly: 50 per year Monthly: 12 per year Less frequently: 3 per year First time: 1 per year Note: the daily rate is based on average working days in a year.

User segmentation by: Country (top 20) Percentage Italy 17% Spain 10% Germany 8% France 5% United Kingdom Greece 4% Belgium Portugal Netherlands 3% Romania Poland 2% Austria Bulgaria Croatia Finland Sweden Slovenia Hungary 1% Ireland Mexico Answers to the question “Where do you live?” Countries with more than 1% of respondents, from a total of 155 countries worldwide.

User segmentation by: Language reach Language reach combines Active language: the language in which the respondent took the poll, taking the country into account Passive language: the other language option indicated in the poll Example: For a Finnish participant who takes the poll in English and indicates Finnish as preferred other language, we take Finnish as the active language and English as the passive language

Language reach: active plus passive language The dark blue represents the percentages of active language use for people interested in 'Funding, Tenders' and totalling 100% The light blue represents the percentages of passive language use for people interested in 'Funding, Tenders', also totalling 100%. The combination illustrates the language reach of a particular language.

User segmentation by: Language reach This slide compares the total language reach for people interested in 'Funding, Tenders' with the Commission-wide poll results of 2014.

User segmentation by: Interest area (top 20) Percent Research, science, technology and innovation 51% Education and training 42% Environment 36% Arts, culture, tourism and entertainment 26% IT and telecommunications (ICT) 24% Health and social welfare Climate change Energy 23% Industry, enterprise and competitiveness Equality, poverty, social inclusion 22% EU regional and urban investment 21% Agriculture, forestry and food 20% Employment Economy 18% Human rights Humanitarian aid and development 16% International relations and EU enlargement Transport and travel 14% Languages Migration, population 13% Answers to the question “What is of most interest to you? Select all that apply” This chart illustrates the responses of people that answered the question “What is of most interest to you? Select all that apply”. Only the top 20 interest areas are shown. Below is the list of all interest areas that people could select: Research, science, technology and innovation Education and training Environment Arts, culture, tourism and entertainment IT and telecommunications (ICT) Health and social welfare Climate change Energy Industry, enterprise and competitiveness Equality, poverty, social inclusion EU regional and urban investment Agriculture, forestry and food Employment Economy Human rights Humanitarian aid and development International relations and EU enlargement Transport and travel Languages Migration, population Chemicals and pharmaceuticals Crime, security and justice Trade Fisheries, aquaculture, maritime Consumer rights Banking and finance Competition Defence and peacekeeping Institutional affairs Taxation Other

User segmentation by: Interest area Answers to the question “What is of most interest to you? Select all that apply” This slide compares the interest areas of the 'Funding, Tenders' poll with the Commission-wide poll results of 2014.

User segmentation by: Involvement Answers to the question “Have you ever been involved in an EU call or project?” Percent Yes 65% No 35%

External user poll: the top tasks Medium Small Tiny Top External user poll: the top tasks

External user poll: the main task question Select the 5 reasons that are MOST IMPORTANT to you when interacting with the European Commission in connection with funding and tenders.

External user poll: 4 tasks got 25% of all votes 4 Top Tasks 4. Submit an application Tiny Top The results of the poll show what matters most to people interested in 'Funding, Tenders'. Four tasks received 25% of the votes. These are the top tasks. Small Medium

The Long Neck and the Short Tail This slide illustrates the relationship between tasks and users. Here we see a small number of tasks are relevant for a higher number of people (called the long neck). In other words, XX% of tasks are considered relevant for XX% of people.

External poll - stability of results

Another view - stability of results

External poll - top 20 tasks Respondents cast five votes for each of their preferred tasks, with a total weighing of 15 (i.e. 5+4+3+2+1). 8,630 participants cast 129,480 votes

External poll - bottom 20 tasks   Tasks Total Vote % of Total Vote 129480 Cumulative Vote Cumulative Tasks 21 Updates on funding rules, areas 2556 2.0% 75.5% 47.7% 22 Upcoming business opportunities with the European Commission 2487 1.9% 77.4% 50.0% 23 Selection process 2214 1.7% 79.1% 52.3% 24 Share ideas (online communities) 2139 80.7% 54.5% 25 Current business opportunities with the European Commission (calls for tender, TED) 2136 1.6% 82.4% 56.8% 26 Beneficiaries, recipients of current and previous funding 1958 1.5% 83.9% 59.1% 27 Contract procedures and conditions 1845 1.4% 85.3% 61.4% 28 Request clarifications of a call for proposals, tender (questions, doubts) 1760 86.7% 63.6% 29 Total amount of funding available for a programme or fund 1570 1.2% 87.9% 65.9% 30 Statistics on funding, grants, subsidies and tenders 1510 89.1% 68.2% 31 EU public procurement law, case law and guidelines 1399 1.1% 90.1% 70.5% 32 Current business opportunities with public authorities in EU countries (calls for tender, TED) 1392 91.2% 72.7% 33 Contact European Commission, national, local authorities 1391 92.3% 75.0% 34 Transparency of public procurement 1390 93.4% 77.3% 35 Upcoming business opportunities with public authorities in EU countries 1265 1.0% 94.3% 79.5% 36 Track progress of my tender 1248 95.3% 81.8% 37 Contracts awarded by the European Commission 1128 0.9% 96.2% 84.1% 38 Budget per call 940 0.7% 96.9% 86.4% 39 Updates on public procurement law, rules and case law 891 97.6% 88.6% 40 Changes to calls for proposals, tenders 862 98.3% 90.9%

Top tasks – internal assumptions versus facts Comparing the assumptions of Commission staff to genuine user needs shows where staff under- or overestimates the importance of particular needs. The user needs are ranked in descending order, showing the top user tasks at the top of the list. Although ‘How to apply for funding, grants, subsidies’ is a top task for users, the results show that staff strongly overestimated the importance of the task. Commission staff strongly underestimated the importance of many tasks (Submit an application, Become an expert for the Commission, day-to-day running of a project, etc).

External poll – top tasks for ‘Funding, grants, subsidies’   Tasks Doing business with the European Com… Funding, grants, subsidies Public procurement (contracts with p… Total 1 Open calls, current opportunities for funding, grants 6.6% 8.5% 3.0% 7.9% 2 Upcoming calls, opportunities for funding, grants, subsidies 6.0% 7.6% 3.4% 7.1% 3 How to apply for funding, grants, subsidies 2.9% 2.2% 5.4% 4 Submit an application 4.2% 5.6% 2.4% 5.2% 5 Eligibility for funding, grants, subsidies (can I apply) 2.5% 4.7% 2.3% 4.3% 6 Types of funding (grants, subsidies, scholarships, consortium grants, managing body) 2.1% 4.0% 1.6% 3.6% 7 Day-to-day running of a project (reporting, amendments, payments) 3.8% 3.5% 8 Objectives of a call for proposals, of a programme 2.6% 1.8% 3.3% 9 Guidance, help, training on submitting proposals 10 Projects funded (by country, type, theme) 11 Rules, procedures, guidelines for managing projects/contracts 2.7% 4.6% 12 Notification of new calls for proposals, tender 4.4% 13 Find project partners 3.1% 14 Deadlines for submitting proposals 1.9% 1.3% 15 Events, info days on funding opportunities 16 Evaluation criteria for submitted proposals 17 Timeline for the funding process (important dates) 1.5% 1.0% 18 Become an expert for the European Commission (calls for experts) 19 Material to raise awareness of funding opportunities 1.7% 2.0% 20 Updates on funding rules, areas 1.4% In this slide, the column headed 'Funding, grants, subsidies' has been sorted to show users' preference for tasks listed from top to bottom. The top four tasks represent 25% of the overall total.

Doing business with the European Com… External poll – top tasks for ‘Doing business with the European Commission’   Tasks Doing business with the European Com… Funding, grants, subsidies Public procurement (contracts with p… Total 1 Open calls, current opportunities for funding, grants 6.6% 8.5% 3.0% 7.9% 2 Upcoming calls, opportunities for funding, grants, subsidies 6.0% 7.6% 3.4% 7.1% 3 Become an expert for the European Commission (calls for experts) 5.2% 2.2% 3.3% 2.7% 4 Upcoming business opportunities with the European Commission 4.5% 1.4% 2.4% 1.9% 5 Current business opportunities with the European Commission (calls for tender, TED) 1.1% 3.1% 1.6% 6 Notification of new calls for proposals, tender 4.4% 7 Submit an application 4.2% 5.6% 8 Guidance, help, training on submitting proposals 3.5% 2.5% 9 Find project partners 2.9% 10 Projects funded (by country, type, theme) 11 How to apply for funding, grants, subsidies 5.4% 12 Rules, procedures, guidelines for managing projects/contracts 4.6% 13 Impact, outcome of a programme, project or study 1.8% 3.2% 2.1% 14 Current business opportunities with public authorities in EU countries (calls for tender, TED) 2.6% 0.7% 2.8% 15 Share ideas (online communities) 1.7% 16 Objectives of a call for proposals, of a programme 17 Eligibility for funding, grants, subsidies (can I apply) 4.7% 2.3% 4.3% 18 Day-to-day running of a project (reporting, amendments, payments) 3.8% 19 Upcoming business opportunities with public authorities in EU countries 2.0% 1.0% 20 Evaluation criteria for submitted proposals As above, here sorted by the column, 'Doing business with the European Commission'.

External poll – top tasks for ‘Funding, grants, subsidies’

Detailed analysis by category/ demographic

Strong consistency across ‘employment status’   Tasks Employed Retired Self-employed Student Unemployed Total 1 Open calls, current opportunities for funding, grants 8.3% 5.0% 7.9% 5.5% 7.8% 2 Upcoming calls, opportunities for funding, grants, subsidies 7.3% 6.2% 7.5% 5.3% 6.4% 7.1% 3 How to apply for funding, grants, subsidies 5.8% 5.7% 6.9% 5.9% 5.4% 4 Submit an application 5.6% 4.3% 4.0% 5.2% 5 Eligibility for funding, grants, subsidies (can I apply) 3.7% 4.7% 7.2% 6 Types of funding (grants, subsidies, scholarships, consortium grants, managing body) 3.1% 2.4% 3.6% 7 Day-to-day running of a project (reporting, amendments, payments) 4.5% 1.8% 1.6% 1.2% 1.5% 3.5% 8 Guidance, help, training on submitting proposals 4.2% 3.2% 3.4% 9 Notification of new calls for proposals, tender 3.8% 1.9% 10 Rules, procedures, guidelines for managing projects/contracts 2.5% 2.2% 2.1% 3.3% 11 Projects funded (by country, type, theme) 3.0% 4.9% 12 Objectives of a call for proposals, of a programme 2.6% 13 Find project partners 14 Become an expert for the European Commission (calls for experts) 4.8% 3.9% 2.7% 15 Deadlines for submitting proposals 2.9% 2.0% 16 Events, info days on funding opportunities 1.4% 17 Evaluation criteria for submitted proposals 18 Timeline for the funding process (important dates) 19 Impact, outcome of a programme, project or study 1.7% 20 Material to raise awareness of funding opportunities 2.3%

Strong consistency across ‘workplace’   Tasks EU institutions Local, regional authority National government Non-profit, NGO, civil society organ… Other international organisations (n… Private sector: large companies (>25… Private sector: medium-sized (50-249… Private sector: small companies (<50… Private sector: start-up Total 1 Open calls, current opportunities for funding, grants 7.1% 8.2% 8.0% 9.6% 9.1% 6.9% 6.8% 7.9% 7.3% 2 Upcoming calls, opportunities for funding, grants, subsidies 6.0% 4.9% 6.4% 6.7% 3 How to apply for funding, grants, subsidies 6.1% 5.5% 4.8% 4.1% 5.2% 4.2% 5.3% 5.4% 4 Submit an application 4.5% 5.7% 4.7% 5.8% 5 Eligibility for funding, grants, subsidies (can I apply) 4.0% 3.5% 3.8% 4.3% 6 Types of funding (grants, subsidies, scholarships, consortium grants, managing body) 3.9% 3.4% 3.0% 2.6% 3.3% 3.6% 7 Day-to-day running of a project (reporting, amendments, payments) 3.7% 2.5% 1.5% 8 Guidance, help, training on submitting proposals 3.1% 2.9% 9 Notification of new calls for proposals, tender 3.2% 10 Rules, procedures, guidelines for managing projects/contracts 2.0% 11 Projects funded (by country, type, theme) 2.7% 2.8% 12 Objectives of a call for proposals, of a programme 4.4% 13 Find project partners 2.2% 2.4% 14 Become an expert for the European Commission (calls for experts) 1.9% 15 Deadlines for submitting proposals 2.3% 2.1% 16 Events, info days on funding opportunities 17 Evaluation criteria for submitted proposals 18 Timeline for the funding process (important dates) 1.4% 19 Impact, outcome of a programme, project or study 1.8% 1.6% 1.7% 20 Material to raise awareness of funding opportunities 1.3%

Strong consistency across ‘occupation’ (excl. Other 7%)   Tasks Administrative staff CEO, director Consultant, advisor Economist Engineer, architect Entrepreneur Lawyer, legal professional Manager, project manager Researcher, scientist (business) Teacher, professor, researcher (acad… Total 1 Open calls, current opportunities for funding, grants 7.2% 7.8% 8.8% 6.3% 7.0% 8.1% 5.2% 9.0% 8.6% 7.9% 2 Upcoming calls, opportunities for funding, grants, subsidies 6.7% 7.3% 7.5% 4.0% 5.7% 7.7% 4.7% 7.6% 7.1% 3 How to apply for funding, grants, subsidies 5.1% 5.8% 5.3% 4.3% 6.0% 5.4% 4 Submit an application 5.6% 4.2% 4.5% 4.1% 3.0% 6.6% 5.9% 5 Eligibility for funding, grants, subsidies (can I apply) 3.3% 3.8% 3.1% 3.6% 6 Types of funding (grants, subsidies, scholarships, consortium grants, managing body) 3.7% 3.2% 2.7% 2.1% 7 Day-to-day running of a project (reporting, amendments, payments) 3.5% 5.5% 2.8% 1.1% 1.9% 4.4% 8 Guidance, help, training on submitting proposals 2.2% 2.3% 3.9% 3.4% 9 Notification of new calls for proposals, tender 2.5% 10 Rules, procedures, guidelines for managing projects/contracts 6.9% 1.7% 11 Projects funded (by country, type, theme) 2.6% 2.4% 12 Objectives of a call for proposals, of a programme 2.9% 1.5% 13 Find project partners 1.2% 14 Become an expert for the European Commission (calls for experts) 1.4% 1.6% 1.8% 15 Deadlines for submitting proposals 16 Events, info days on funding opportunities 2.0% 17 Evaluation criteria for submitted proposals 18 Timeline for the funding process (important dates) 19 Impact, outcome of a programme, project or study 1.3% 20 Material to raise awareness of funding opportunities

Strong consistency across ‘site visit frequency’   Tasks Daily Weekly Monthly Infrequently First time Total 1 Open calls, current opportunities for funding, grants 9.1% 8.6% 7.9% 7.2% 6.0% 2 Upcoming calls, opportunities for funding, grants, subsidies 7.3% 7.4% 7.6% 5.2% 7.1% 3 How to apply for funding, grants, subsidies 3.5% 4.2% 5.4% 4 Submit an application 5.1% 4.7% 4.4% 5 Eligibility for funding, grants, subsidies (can I apply) 2.7% 5.5% 6.9% 4.3% 6 Types of funding (grants, subsidies, scholarships, consortium grants, managing body) 2.4% 3.0% 4.5% 3.6% 7 Day-to-day running of a project (reporting, amendments, payments) 3.1% 1.8% 1.4% 8 Guidance, help, training on submitting proposals 3.7% 3.4% 9 Notification of new calls for proposals, tender 3.9% 4.0% 2.5% 10 Rules, procedures, guidelines for managing projects/contracts 2.1% 3.3% 11 Projects funded (by country, type, theme) 2.6% 2.8% 12 Objectives of a call for proposals, of a programme 3.8% 3.2% 1.7% 13 Find project partners 2.3% 14 Become an expert for the European Commission (calls for experts) 1.6% 15 Deadlines for submitting proposals 2.9% 1.9% 16 Events, info days on funding opportunities 17 Evaluation criteria for submitted proposals 2.2% 18 Timeline for the funding process (important dates) 19 Impact, outcome of a programme, project or study 20 Material to raise awareness of funding opportunities 2.0%

Strong consistency across ‘country of residence’   Tasks Austria Belgium Bulgaria Croatia Finland France Germany Greece Hungary Ireland Italy Mexico Netherlands Poland Portugal Romania Slovenia Spain Sweden United Kingdom Total 1 Open calls, current opportunities for funding, grants 7.0% 6.5% 6.9% 8.4% 6.7% 7.1% 8.3% 10.5% 10.2% 7.8% 6.1% 4.9% 4.6% 12.3% 9.3% 12.5% 8.2% 7.9% 2 Upcoming calls, opportunities for funding, grants, subsidies 5.5% 6.2% 5.9% 6.8% 6.6% 8.9% 10.3% 7.4% 5.8% 4.0% 6.3% 3 How to apply for funding, grants, subsidies 5.2% 4.1% 7.2% 3.1% 3.9% 5.4% 9.6% 4.8% 5.3% 2.6% 4.5% 4 Submit an application 10.0% 2.4% 5.1% 4.7% 5.7% 7.3% 2.8% 5 Eligibility for funding, grants, subsidies (can I apply) 2.9% 3.7% 1.2% 4.3% 5.0% 3.6% 3.5% 2.2% 6 Types of funding (grants, subsidies, scholarships, consortium grants, managing body) 3.3% 2.3% 12.2% 3.4% 1.0% 2.7% 2.5% 7 Day-to-day running of a project (reporting, amendments, payments) 1.9% 1.1% 4.2% 4.4% 8 Guidance, help, training on submitting proposals 6.0% 1.7% 9 Notification of new calls for proposals, tender 3.0% 5.6% 1.8% 10 Rules, procedures, guidelines for managing projects/contracts 11 Projects funded (by country, type, theme) 1.5% 2.0% 12 Objectives of a call for proposals, of a programme 2.1% 13 Find project partners 1.6% 14 Become an expert for the European Commission (calls for experts) 3.8% 15 Deadlines for submitting proposals 1.4% 16 Events, info days on funding opportunities 17 Evaluation criteria for submitted proposals 0.8% 18 Timeline for the funding process (important dates) 0.9% 19 Impact, outcome of a programme, project or study 1.3% 20 Material to raise awareness of funding opportunities 0.7% 3.2%

Strong consistency across ‘area of interest’   Tasks Agriculture, forestry and food Arts, culture, tourism and entertainment Banking and finance Chemicals and pharmaceuticals Climate change Consumer rights Crime, security and justice Competition Defence and peacekeeping Economy Education and training Employment Energy Environment Equality, poverty, social inclusion EU regional and urban investment Fisheries, aquaculture, maritime Health and social welfare Humanitarian aid and development Human rights Industry, enterprise and competitiveness Institutional affairs International relations and EU enlargement IT and telecommunications (ICT) Languages Migration, population Research, science, technology and innovation Taxation Trade Transport and travel Total 1 Open calls, current opportunities for funding, grants 8.7% 8.1% 6.1% 8.5% 6.5% 7.2% 6.0% 6.3% 8.3% 8.4% 8.6% 8.8% 8.2% 7.9% 7.1% 7.5% 8.9% 6.6% 7.0% 6.8% 9.0% 6.2% 7.3% 2 Upcoming calls, opportunities for funding, grants, subsidies 7.4% 5.3% 5.7% 5.6% 6.7% 5.9% 5.8% 3 How to apply for funding, grants, subsidies 5.5% 5.4% 4.9% 4.5% 4.3% 4.7% 4.8% 5.1% 5.2% 4.6% 4.2% 4 Submit an application 3.6% 3.4% 4.0% 4.1% 5.0% 4.4% 3.7% 2.8% 3.2% 5 Eligibility for funding, grants, subsidies (can I apply) 6 Types of funding (grants, subsidies, scholarships, consortium grants, managing body) 3.8% 3.9% 3.1% 3.5% 7 Day-to-day running of a project (reporting, amendments, payments) 2.7% 2.3% 2.4% 1.7% 2.5% 1.8% 2.9% 2.2% 2.6% 3.3% 1.4% 8 Guidance, help, training on submitting proposals 3.0% 9 Notification of new calls for proposals, tender 10 Rules, procedures, guidelines for managing projects/contracts 11 Projects funded (by country, type, theme) 12 Objectives of a call for proposals, of a programme 2.0% 2.1% 1.9% 13 Find project partners 14 Become an expert for the European Commission (calls for experts) 15 Deadlines for submitting proposals 16 Events, info days on funding opportunities 17 Evaluation criteria for submitted proposals 18 Timeline for the funding process (important dates) 1.5% 19 Impact, outcome of a programme, project or study 1.6% 20 Material to raise awareness of funding opportunities

Key findings

Key findings Strong case for a common information architecture for ‘Funding, Tenders’ as the logical next step There ARE top tasks, and the data is incredibly solid Remarkable consistency across audience profiles, interest areas, countries

Any questions For any further questions or details on the results, please contact the Digital transformation team (EC DIGITAL TRANSFORMATION)