Case Management Mission Statement: This facility helps to secure stability in ones life and to provide all resources which will help others live a productive.

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Presentation transcript:

Case Management Mission Statement: This facility helps to secure stability in ones life and to provide all resources which will help others live a productive quality life.

Performance of Multiple Roles

Organization Ability Board of Directors Executive director Office manager Director of planning and evaluate Director of programs and services Director of community and family liaison Director of aftercare Associate of counseling Associate director of day programs Associate director of family liaison Counselors Activities staff Family counselors Aftercare counselors Case managers has an organization that they must go by to make sure that the client is getting the care needed to get better.

Communication skills As a case manager, you must have communication skills. You must be able to listen to the client so that you can get the information needed during your assessment.

Setting-specific knowledge

Ethical decision making Your client should be able to trust you with their information and case. You should always use best judgement when making decisions for your client. You must follow the law and rules of being a case manager.

Boundaries

Thinking is skilled work Thinking is skilled work. It is not true that we are naturally endowed with the ability to think clearly and logically-without learning how, or without practicing. By Alfred Mander, Author. Logic for the Millions, 1947 Always think outside the box and keep an open mind before haste decisions.

Personal Qualities

Case managers As you can see, case managers has a lot of responsibilities and have to be very responsible and open minded when it comes to their clients. Stay positive, calm, use communication skills and follow the laws for your job description.