Building a Training Network: the Technology Liaison Program

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Presentation transcript:

Building a Training Network: the Technology Liaison Program Jeff Overholtzer Washington and Lee University Educause SE conference, June 2004

24 departments represented Department Technology Liaison Alternate Admissions Vicki Nicely Alumni Office Jane Smith Financial Aid Jim Kaster Athletic Administration Cinda Rankin – Coaches Carolyne Mayo - Admin Bookstore Mike Roberts University Services Dana Camper Print Services Melissa Gualtieri Dean of Students Ann Tomlinson Security Steve Tomlinson Career Services Derek Carter Dining Services/Evans Faye Silvea Physical Plant - Admin Scott Beebe Randolph Hare Institutional Research Scott Dittman Barbara Rowe News Office Laurie Lipscomb Personnel Services Kim Austin Deborah Stoner Business Office Heather Thompson Journalism Melissa Cox Romance Languages Lynn Bennett 24 departments represented

Lunch presentation topics

Lunch presentations How to effectively coach others to use technology Element K GroupWise calendar Administrative systems overview

Liaison roles Training Troubleshooting Replacement schedule Special needs Analyze work flows, recommend solutions

Assessment Topic useful to my office: 90 percent I will apply in my work: 96 percent

Assessment

Additional details See item in Educause Effective Practices database Contact: Jeff Overholtzer Washington and Lee University joverholtzer@wlu.edu Copyright Jeff Overholtzer, 2004. This work is the intellectual property of the author. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.