How do leaders motivate their employees? Leaders Who Motivate How do leaders motivate their employees?

Communicating as a Leader Leadership involves: the ability to win the minds of the people around you. The ability to communicate with all kinds of people Use eye contact Use a warm smile

Leaders vs. Non Leaders Leaders Non Leaders: Guide Encourages Cop Referee

Leader or Non Leader Communicating Controlling: Deciding Measuring Improving Controlling: Measuring Evaluating Correcting

Leaders vs. Non Leaders Leaders get things done through others Non Leaders manage things Leaders do the right thing Non Leaders do things right Leaders ask what and why Non Leaders ask how and when

Leaders vs. Non Leaders Leaders are effective Non Leaders are efficient Leaders challenge the status quo Non Leaders accept the status quo Leaders focus on people Non Leaders focus on procedures & policies

Leaders vs. Non Leaders Leaders are creative Non Leaders copy Leaders encourage trust Non Leaders rely on control Leaders look toward the horizon Non Leaders have their eye on the bottom line

American Sign Language Sign for “Lead” The right hand grasps the tips of the left fingers and pulls the left hand forward One hand pulls the other Sign for Manage Hands are controlling the reins of a horse carriage

Non Leaders vs. Leaders Game Pair students – Front student is a car back student is the driver. 1st Round – Front student closes his/her eyes and back student drives 2nd Round – Front student closes his/her eyes and back student leads

Leadership characteristics/ traits Visionary Communicator Role Model - Attitude Positive Self - Regard Risk Taker - Change Master Motivator Empowering

Leadership Myths Myth 1: Leadership is a rare skill Myth2: Leaders are born, not made Myth 3: Leaders are charismatic Myth 4: Leadership exists only at the top of an organization Myth 5 The Leader controls, directs, prods, manipulates Source: Leaders: The Strategies for Taking Charge, Warren Bennis & Burt Nanus, Harper & Row, 1997.

Steps to Becoming a Leader Be Willing to Take Risks Be Innovative Take Charge Have High Expectations Maintain a Positive Attitude Get out in Front

L E A D E R S H I P L E A D R S H I P

True / False Some people are just unmotivated Good leaders know how to motivate people. It takes charisma to inspire and motivate people. Most people, given the choice between working and not working, would choose not to work Fear is the best motivator The way to get people to work hard is to be nice to them

What is “work that keeps you interested”?

Maslow’s Hierarchy of Needs: The Ladder Self Fulfillment Esteem / Prestige Belonging / Social needs Security / Safety Survival / Physiological

Herzberg’s Satisfiers vs. Motivatiors Prevent the loss of motivation; once met, they do not increase motivation but the absence of them takes away from motivation Motivators Are not necessary to do the job; however, they are desired by employees and help them go the extra mile

What do we need most? Tactful discipline _____ Work that keeps _____ Job Security _____ Possibilities for promotion _____ Appreciation for good work _____ Good Wages _____ Feeling “in” on things _____ Help with personal problems _____ Good working conditions _____ Loyalty to / among co-workers _____

What’s going on in your department? ID the motivation issue in your department: List leadership qualities of your supervisor

Bring Out the Leadership Qualities in You

Generation Differences WWI Generation Baby Boomers Generation X

Characteristics of Gen. X 17-30 year old are self oriented adolescence is extended are materialistic feel cynical are slow to commit want work to be fun don’t bow to authority

Tips for working with Gen X’ers Offer constant informal feedback Offer access to many different kinds information Help “train” for another job/promotion Give responsibility for projects Don’t constantly check up Praise, always, timely