Microsoft Communications Server “14”: Management Experience 11/23/2018 5:54 PM SESSION CODE: UNC317 Microsoft Communications Server “14”: Management Experience Anand Lakshminarayanan Cezar Ungureanasu Microsoft Corporation © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

You spoke. We listened. Agenda: Key Takeaways: Drilldown: Planning (20 min) Drilldown: Deployment (15 min) Drilldown: Administration (20 min) Drilldown: Monitoring (10 min) Key Takeaways: During this session, I will: Walk through the Communications Server 14 (CS 14) manageability lifecycle and tools for different stages. Understand reasons for new manageability architectural changes & key pain-points addressed. Experience key aspects of CS 14 manageability through demos. Get pointers to other sessions/links for more information.

CS 14 Manageability Lifecycle Pre-Planning Planning Deployment Administration Monitoring Datasheets Product overview SCOM 2007 R2 pack+ Monitoring Server+ Synthetic Transactions* CS 14 Planning tool+ Planning Guides+ Topology Builder* Setup (Local)* Migration tools (PowerShell)* CS 14 Control Panel* PowerShell* * new in CS 14 + significant enhancements in CS 14

Pre-Planning Planning Deployment Administration Monitoring Planning

Central Management Top customer issues before CS 14: 11/23/2018 5:54 PM Central Management Top customer issues before CS 14: Configuration spread across AD, SQL, local store Edge has no access to AD, manual config needed Deployment validation occurs post-deployment No way to validate planned changes before they take effect Out of sync – policies, configuration. With Central Management in CS 14: Schematized definition (Xml docs) of deployment topology, configuration of CS components & Policies. All documents managed by central store (SQL database) All writes (changes) happen against central store data. Eliminate “out of sync” problems. Read-only copies of data are replicated to all topology nodes (including Edge). Validation happens before changes are “published”. Eliminate misconfiguration. © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Central Management Store (CMS) Configuration Change - Workflow CMS CS 14 server1 2 4 1 3 5 Administrator makes changes through CS PowerShell/UI Interfaces. Master Replicator generates a snapshot of the new configuration. File Transfer Agent replicates the snapshot to all computers in the deployment . Local Replicator Agent notified of new snapshot available. Loads it into the database and reports back status. Status is transferred back to master and replication status is updated.

Topology Model Global Sites Pools Global CS Deployment: is a collection of Sites Sites are made up of Pools Pools host: Services (such as IM, Conferencing, VoIP) Users Pools Sites Global Fabrikam Redmond Red-1 Red-2 New Orleans NewOr-1

Policy Scopes & Resolution Configuration: Data/settings needed by a component/service. Applies to all requests equally. “Knobs” to tune. Example: AddressBook Configuration Policy: Data need to process a request. Implies lookup & resolution Example: VoicePolicy, ArchivingPolicy Policy Scopes: Global Site Pool (or “service”) User Policy Resolution Order: Closest policy to the user wins. User > Pool > Site > Global Examples: New-CSVoicePolicy –Identity “site:Redmond” –AllowCallForwarding $false New-CSExternalAccessPolicy – Identity “Global” –EnablePublicCloudAccess $true

CS 14 Planning Tool Prescriptive guidance for deploying CS 14 : 11/23/2018 5:54 PM CS 14 Planning Tool Prescriptive guidance for deploying CS 14 : Workloads Scenarios/desired UC modalities. Datacenter characteristics. Users Usage model built-in Voice users External/Internal users Topology Servers, Hardware Profiles, Ports to be opened Export to: Visio, Excel, Topology Builder tool © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Demo: Planning Tool Cezar Ungureanasu

Pre-Planning Planning Deployment Administration Monitoring Deployment

You spoke - about Deployment 11/23/2018 5:54 PM You spoke - about Deployment Topology: Complex for multiple workloads Servers: Co-location of roles/# of servers - CWA, Mediation servers, Web components Virtualization support Hardware Load balancers : acquisition cost, config Multi-site deployments: Managing geo-dispersed data centers Traffic: Easily separate internal/external traffic Certificates: simplify configuration & management © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Supported Topologies in CS 14 Core Servers Optional Servers Front end Mediation Standard Edition Back end AV Conf Edge Archiving Monitoring Enterprise Edition Director Exchange UM Group Chat SCOM

Reference Topologies Single Datacenter This example upto 100,000 users This example 20,000 users, HA, 14 servers 1429 users/server Single DC Enterprise Edition, Single Data Center Branch through Edge DC with Branches Two branches, one SBA, one PSTN Interconnect

Virtualization What’s supported? Not Supported 11/23/2018 5:54 PM Virtualization What’s supported? Virtualization of specific OCS roles SQL, Exchange, AD virtualization (as per guidelines) Hyper-V R2 (2008 not supported), VMWare Client virtualization (except Audio/video - use IP phone) Not Supported Branch office/Gateway only/Mediation server+gateway Standard Edition (single server deployed as production Site) Live migration of VMs via SCVMM (ongoing calls/sessions will be dropped) Virtual Deployment Reference Topology 4 VMs – Front-end, Back-end+ filestore, A/V MCU, Edge 1 Physical machine – 16 cores, 32 GB with 4 NICs, 1024 GB SAS drive, Intel Xeon E7450 procs. Dedicated to OCS only Pilot has no HLB or DNS LB. Production – Needs HLB. Perf reduction (around 50%) compared to non-virtualized topology © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Deployment Links Learn more @ UNC 315: CS “14” Setup & Deployment (Today: 5.00pm–6.15pm) Topology Builder A new user interface for Topology changes Local Setup experience Requesting and deploying Certificates Migration and Coexistence More information at NextHop.

Administration Administration Pre-Planning Planning Deployment Monitoring Administration

You Spoke – about Administration 11/23/2018 5:54 PM You Spoke – about Administration MMC UI – pop-up property dialogs to configure. Nested pages and detailed settings. Automation - make it simpler to manage users, policies and entitlements through automation interfaces. Multiple places/levels to configure settings, need more config validation Need a better delegation model for administration tasks Support for server maintenance © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Communications Server Control Panel (CSCP): What is it? A web-based, scenario-driven management GUI Based on Silverlight 4 and PowerShell Targeted to expose most relevant PowerShell delivered features / settings GUI tool includes Easy Navigation Easy searches (Save & reuse queries) Effective policy view Voice Routing support built-in No cascading property sheets Role based access support And more… Replaces MMC-based snap-in used in previous releases

Demo: CS 14 Control Panel Cezar Ungureanasu

CS “14” PowerShell Automation for your business needs Easily manage CS “14” users and entitlements Script your bulk changes Automate regular system maintenance Familiar admin experience Active Directory, Exchange, SQL Server, all provide PowerShell for administration Leverage scripting knowledge across Microsoft stack Implement cross-product scripts/processes RBAC (Role based access control) Delegate administration tasks Out-of-box set of roles (fixed)

Demo: CS 14 PowerShell Cezar Ungureanasu

Configuration Management Synthetic Transactions PowerShell Features 11/23/2018 5:54 PM User Management Search for users Enable/Disable for OCS Assign OCS policies Configuration Management Server Roles Global/Site level Devices Device updates Common Area Phones Analog Devices Policy Management Federation/PIC Conferencing Voice, IM/P Synthetic Transactions Test Phone Calls SIP registrations Simple Conferencing Deployment Certificates management Setup steps Topology Management Voice Apps Response Group Conferencing Attendant Bandwidth Management Partner Apps Trusted Connectivity Contact Objects Lifecycle management Clients Client Versions management In-band settings © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Pre-Planning Planning Deployment Administration Monitoring Monitoring

Monitoring CS 14 with SCOM pack 11/23/2018 5:54 PM Monitoring CS 14 with SCOM pack SCOM 2007 R2 management pack for CS 14 Central Discovery Component monitoring KHI – component alerts (stateful) Non-KHI Synthetic transactions Call Resiliency alerts Media quality alerts Learn more @ UNC 316: CS “14” Monitoring & Reporting (Today: 1.30pm–2.45pm) © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Demo: CS 14 Monitoring Cezar Ungureanasu

You spoke. We listened. Agenda: Key Takeaways: Drilldown: Planning (20 min) Drilldown: Deployment (15 min) Drilldown: Administration (20 min) Drilldown: Monitoring (10 min) Key Takeaways: During this session, I will: Walk through the CS 14 manageability lifecycle and tools for different stages. Understand reasons for new manageability architectural changes & key pain-points addressed. Experience key aspects of CS 14 manageability through demos. Gain access to resources (other sessions/links) for more information.

Related Breakout Sessions All of them in this room Tech Ed North America 2010 11/23/2018 5:54 PM Related Breakout Sessions All of them in this room Monday 4:30PM UNC320 CS “14”: What's New in Communicator “14” Experience & Backend Amit Gupta Tuesday 9:45AM UNC311 CS “14”: Architecture Mahendra Sekaran 1:30PM UNC313 CS “14”: Voice Architecture and Planning for High Availability Jamie Stark 3:15PM UNC312 CS “14”: Network Considerations Neil Deason 5:00PM UNC314 CS “14”: Voice Deployment Wednesday 8:00AM UNC318 CS “14”: What's New in Conferencing Experience & Backend Cameron & Tim UNC317 CS “14”: What’s new in Manageability Anand & Cezar 11:45AM UNC321 CS “14”: Interoperability: Voice, Video, Conferencing, IM, & Presence Francois Doremieux UNC316 CS “14”: Monitoring and Reporting Jared & Arish UNC315 CS “14”: Setup and Deployment Peter Schmatz Thursday UNC208 CS “14”: What's New in Devices Avi & Sachin You are here © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Unified Communications Track Call to Action! Tech Ed North America 2010 11/23/2018 5:54 PM Unified Communications Track Call to Action! Learn More! View Related Unified Communications (UNC) Content at TechEd/after at TechEd Online Visit microsoft.com/communicationsserver for more Communications Server “14” product information Find additional Communications Server “14” content in the Technical Library, weekly technical articles at NextHop, and follow DrRez on Twitter Check out Microsoft TechNet resources for Communications Server and Exchange Server Visit additional Exchange 2010 IT Professional-focused content Partner Link or Customer Link (Name: ExPro Pword: EHLO!world) Try It Out! Exchange 2010 SP1 Beta download is now available from the download center! © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Resources Learning Required Slide www.microsoft.com/teched Tech Ed North America 2010 11/23/2018 5:54 PM Required Slide Resources Learning Sessions On-Demand & Community Microsoft Certification & Training Resources www.microsoft.com/teched www.microsoft.com/learning Resources for IT Professionals Resources for Developers http://microsoft.com/technet http://microsoft.com/msdn © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Complete an evaluation on CommNet and enter to win! Tech Ed North America 2010 11/23/2018 5:54 PM Required Slide Complete an evaluation on CommNet and enter to win! © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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Q & A

Tech Ed North America 2010 11/23/2018 5:54 PM © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. © 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.