Central e-Government Products: Current & Planned E-Delivery Team, Cabinet Office Jerry Fishenden Created: Oct 2001 Last Update: Jan 03

UK Existing e-Government Layers intermediaries Government portals Commercial Portals PC Applications Authentication & Authorisation Transaction Engine Related Organisations (eg Pensions Industry) User Experience Interfaces Existing OeE e-Government Products Providers DIS User Interfaces + Web Service Interfaces Helpdesk Secure Messaging Central Government, Local Authorities, Agencies, etc Knowledge Network UKOnline Infrastructure Metadata Framework (Dublin Core) Security Framework Data Interoperability (GovTalk/XML)

Existing UK e-Government Products (1) “Government Gateway” Live Q1 2003 Authentication & Authorisation Transaction Engine Secure Messaging Helpdesk Payments authenticates users and transactions supports userID/passwords and digital certificates - provides single identity for use across all government services subset of functionality exposed via web services SMS (cellphone) based authentication proven in R&D lab single point of entry for all B-2-G, C-2-G and G-2-G messaging / transactions checks, routes and audits all transactions webmail 2-way secure communication between government organisations and users functionality exposed via web services utilities for departmental helpdesks direct use for payments (e.g. debit cards) and via Gateway functionality exposed via web services

Existing UK e-Government Products (2) Live Q4 2003 UKOnline Citizen Portal Knowledge Network GSI “True North” front-end portal for all UK citizen information single platform and infrastructure for all UK government web sites inter-government Ministerial and civil servant briefing system public portal (subset of system) in process of development internal secure government intranet GSI 2 under procurement dual, secure government data centres currently under procurement: shortlist stage will consolidate all central products into secure, twin data centres under one ownership

Take-Up e-Government Product Enhancements 2003 2003 2003 2003 UDDI.gov.uk W3C DSIG TTP A&A federation design-time & run-time location and use of e-government web services moves Gateway to full W3C DSIG compliance enables third parties to authenticate individuals electronically and for government to recognise appropriately issued third party credentials provides federated trust model in place of simplistic single point of authentication and authorisation

Proposed Additional e-Government Products all dates provisional 2003 2003 2004 2004 2005 2006 Notifications Rules Forms Server Forms Store Circumstances & Personalisation Address Database Appointments - allows departments to send user’s notifications via the user’s chosen channel proof of concept built out by OeE R&D lab pilot with Norwich Hospital and Surrey Council defining functional specification for full tender central repository of business and calculation rules (eg. benefits) SoftLaw to be evaluated in OeE R&D lab core design with OeE R&D lab Forms server: A service that allows a portal or application to pick up a copy of the latest form and render it Forms store: a secure storage system used to store part completed forms holds personal information of the kind that has to be entered onto most government forms provides the personal info for use with other products, such as Rules controlled / updated by citizens - captures registered address for each service a user has enrolled for - allows users to roll up addresses and split them down as appropriate: the engine will notify the appropriate organisation of the change automatically - quick route to change of address for services enrolled for - allows a user to set up, change and cancel various appointments for Government services

e-Government Foundation Layers - Vision Intermediaries (eg NACAB, Banks, Employers) Government Portals (central, Local) Commercial (eg. Yahoo, MSN) PC Applications (eg. Money, TaxSaver) A & A Transactions Related Organisations (eg Pensions Industry) User Experience Interfaces e-Government Products Providers Direct User Interfaces + Web Service Interfaces Helpdesk & MIS Secure 2-way comms Central Government, Local Authorities, Agencies, etc Document/ Knowledge Mgt Private Sector (eg. Upmystreet.com, MapPoint.Net) Portable Devices (eg phones, PDAs) iDTV Kiosks, Libraries, etc Notifications Metadata Framework Security Framework Data Interoperability (XML) Forms Rules

e-2-e tech scenario (basic overview) Local Govt Portal Notifications Citizen DIS EAI Other Orgs LGs central govt police etc office worker mobile worker Intranet Backend systems Government Gateway Authentication and Message Routing 2-3

Business Scenarios Core “Joined-up” initiatives (spanning employers, pensions companies, local and central government departments): Retirement planning Welfare benefits Children with special needs Basic mono-services (eg tax return, VAT return, council tax, etc)