Instructions A partially filled C-E Diagram is available for your reference. Complete the C-E Diagram for the ClearCalls scenario of high installation time. For your reference, the entire process flow available for download from the e-learning unit attachment.

Input File – Cause & Effect Diagram Comments in Red are those given by the team Method Cause Material Cause Cause Measurement Cause Cause Cause Cause Cause Cause Cause Modems of some types – no stock Cause Cause Too many installations requests in queue Cause Cause Cause High Processing Time back office Cause Cause Why Installation TAT is high Cause Cause Teams within SA take long time install Customer far off from the SA office Cause Some Service Affiliate take long time install Cause Actual distance travelled by SA staff high Cause Service Affiliate prioritizes applications with high commission Cause Cause Cause Cause Cause Cause SA takes too much time to install Mother nature Cause Cause Machine Cause Man All Rights Reserved. Copyright @ 2012 Canopus Business Management Group