Fresher hiring drive for “Support Representative” Winshuttle is the  ERP Usability Company, providing software products that enable business users to work with SAP directly from Excel, SharePoint, Web forms and other interfaces without any programming. SAP users often struggle to effectively run the complex business processes supported by SAP. Winshuttle solves this problem by offering familiar interfaces to SAP, which improves productivity & saves customers significant time and money. Role and Responsibilities Our offerings • Resolve basic support and licensing requests in non-production environments • Escalate and/or request assistance to manage more advanced problems • Answers support line calls • Accept and troubleshoot customer support cases submitted to a global queue • Leverage the Knowledge Centered Support (KCS) methodology for solving and documenting case resolutions •Learn and develop Winshuttle product knowledge •Good communication skills are essential to meeting the above role responsibilities • Working Hours will be permanent US shifts Providing series of training on customer services, Winshuttle Products, processes and technologies You get to learn business skills and mentored. You experience the true culture of global teams working collaboratively. Learn and experience to value and support each other while challenging for further improvement. Gest exposed to work culture of work hard, play hard mentality. Compensation : 400000 per annum + Shift Allowances + Cab & meal Facility Benefits: Group Mediclaim family floater of 7.5 lac, Group accidental of 50 lac; Term insurance of 50 lac and wellness program for 10k each year. Criteria to apply: BCA, B.Sc IT, MCA, M.Sc IT, MBA IT (60% through out without backlog) Interview Process: Written test, Group Discussions, HR and Technical Interviews NEXT STEPS: If you are interested working in a fun, collaborative environment and willing to work in US Shifts as Support Representative with Winshuttle at Chandigarh, simply rush your applications to your college TPO with your availability for interview in July 2018 and joining time.