IS Development Managing IS Development projects October 14, 2015

What is a project? Individual or collaborative enterprise that is carefully planned, designed and executed to achieve a particular goal This definition highlights some, but not all, key elements of a project 2

Characteristics of a project 3

IS Development project A project which main goal is to plan, design, develop/acquire, and implement an information system IS Development is a process that needs to be well managed 4

IS project managers’ skills 5

Sources of IS projects Business units / User departments Top management IS Planning group / Steering committee IS staff / IS Development group 6

Pros & Cons of IS projects sources Top-Down identification Senior management or steering committee Focus on global needs of organization (top mgt) Cross-functional focus (steering committee) Bottom-up identification User departments or functional managers May not reflect organization’s overall goals Narrow an tactical focus Note: Projects identified by IS Development group based on ease of integration with existing systems.

System Service Request Pine Valley Furniture System Service Request   REQUESTED BY: Ann Lopez DATE: November 10, 2014 DEPARTMENT: Purchasing, Manufacturing Support LOCATION: Headquarters CONTACT: Tel: (200) 231-2560 | email: alopez@pvf.com TYPE OF REQUEST URGENCY [ x ] New System [ ] Immediate – Operations are impaired or opportunity lost. [ ] System Enhancement [ ] Problems exist but can be worked around [ ] System Error Correction [ x ] Business losses ca be tolerated until new system installed PROBLEM STATEMENT Sales growth at PVF has caused greater volume of work for the Manufacturing Support unit within Purchasing. Further, more concentration on customer service has reduced manufacturing lead times, which puts more pressure on purchasing activities. In addition, cost-cutting measures force Purchasing to be more aggressive in (a) negotiating terms with vendors, (b) improving delivery times, and (c) lowering our investments in inventory. The current modest systems support for manufacturing purchasing is not responsive to these new business conditions. Data are not available, information cannot be summarized, supplier orders cannot be adequately tracked, and commodity buying is not well supported. PVF is spending too much on raw materials and not being responsive to manufacturing needs. SERVICE REQUEST I request a thorough analysis of our current Purchasing operations with the intent to design and build a completely new information system for managing purchasing activities. The new system should handle all purchasing transactions, support display and reporting of all critical purchasing data, as well as assist purchasing agents in commodity buying. IS STAFF LIAISON: Chris Martin, (Phone: 200-231-5000 | email: cmartin@pvf.com SPONSOR: Al Joyner, Director of Purchasing TO BE COMPLETED BY SYSTEMS PRIORITY BOARD [ ] Request approved Assigned to : ______________________________________ Star Date: ___/___/______ [ ] Recommend revision [ ] Suggest user development [ ] Reject for reason: ____________________________________________________________________________________________________________________ ____________________________________________________________________________________________________________________________ ____________________________________________________________________________________________________________________________ ____________________________________________________________________________________________________________________________ 8

Classifying & ranking IS projects Assessing the merit of potential projects Can be performed by Steering committee ▪ Systems Priority Board Criteria vary based on project, organization’s size, etc. Relative ranking guides project selection

Selecting IS Development projects Ongoing activity b/c business condition changes over time Incremental commitment Continuous reassessment of project after each phase Primary deliverables: Decision outcomes, schedule of IS projects