MANAGEMENT FUNCTIONS CHAPTER 2

Read Case Study: Chancellor’s Decision Not Approved

1. List (1)mistake that was made by the Chancellor’s decision and detail why it was wrong. 2. What were the consequences of his decision. 3. List the first four steps you would have taken in building a new facility. 4. List (1)mistake that was made by the Chancellor’s decision and detail why it was wrong. 5. What would you do as the Board to clean up this mess? 6. What was the worst consequences of his decision? CASE STUDY QUESTIONS

ORGANIZATIONAL STRUCTURES Organizational Structures – are the manner in which tasks are broken down and responsibilities are allocated/divided. Organizational Charts – are the pictorial representation of the organizational structures. a. Direct Line and Staff – is the most common chart, p. 18. b. Circular Model – mostly used in an educational setting The head administrator is accessible to all within the entity, p. 19. c. Matrix-type – support taking advantage of others expertise, p. 20. ORGANIZATIONAL STRUCTURES

ORGANIZATIONAL CHART 101

EXAMPLES II OF ASSIGNMENT

LEARNING TASKS Assignment Due: Next Class REINA CABATANA Executive Assistant SCOTT MACDONALD VP Finance ALEXANDRE SILVA VP Technology GEORGE LOUVERDIS VP Operations SIRI VELAUTHAPILLAI VP Marketing WILLIAM VONG VP Production TIM TOYOSHIMA VP Transportation Organizational Chart Structure: Students will develop an organization chart of their organization/company. A summary explaining the organization. This assignment must fit on one page. You must design at least three levels. LEARNING TASKS Assignment Due: Next Class

ORGANIZATIONAL SYSTEMS 1. TQM 2. MCGREGOR X THEORY 3. MCGREGOR Y THEORY 4. QUALITY CIRCLES IN SPORT 5. THEORY Z

TOTAL QUALITY MANAGEMENT TQM – is a process of continuous improvement that is focused on responding to customer’s need and customer service. 1. It is based on data. 2. Everyone in the organization participates in the process. 3. It emphasizes teamwork. 4. Promotes on-going training of personal. TOTAL QUALITY MANAGEMENT

Theories of Management McGregor’s Theory X Administrator’s assume most workers are lazy, goof-offs and need to be told what to do. Executive style is autocratic. A traditional view. Theories of Management

Theories of Management McGregor’s Theory Y Administrators promote positive environment and encourage workers. Executive style is democratic. A modern view. Theories of Management

Theory Z This relates to the culture of the whole organization. Administrators and employees work toward the good of the company. Everyone share in establishing goals. To be successful, administrators and staff must trust each other. The Z concept comes from the Japanese industry.

A SATIRE ON OVERMANAGEMENT

Diversity – the inclusion of people who are different (race, culture, gender, and etc. To understand, respect, and accept an individuals uniqueness. Empowerment – the process of enabling or authorizing an individual to think, behave, take action, and control work. Vision - driving an organization toward an achievable, successful, long-range goal for the future. Misoneism – hatred, intolerance of innovation or change. OTHER KEY FUNCTIONS

The Business of Sport

DELEGATING

DECISION MAKING PROCESS A popular way of identifying great leaders is how they solve problems by making tough decision: Decision process should cover (3) c’s A. conflict- debate B. consideration- all views be heard C. closure- know when to end deliberations DECISION MAKING PROCESS

QUIZ 1.The staff must be capable of succeeding. Put the following delegating statements in order : 1.The staff must be capable of succeeding. 2. Establish accountability. 3. Give feedback and evaluation. 4. Staff must have the resources and power to succeed. 5. Provide clear instructions and communicate. DELEGATING

DELEGATING 1. Staff must have the resources and power to succeed. 2. The staff must be capable of succeeding. 3. Provide clear instructions and communicate. 4. Establish accountability. 5. Give feedback and evaluation. ANSWERS DELEGATING

HOW TO MAKE A DECISION Identify Problem Gather facts Interpret the facts Evaluate the facts Possible decisions MAKE A DECISION!!!!!!

Bad Leadership Gone Wild!

DECISIONS As the head supervisor of the South L.A Sport Rehabilitation Clinic, one of your Assistant Therapist often work with their assigned patient but allowed them to work on their own while she takes a break until they are at the end of the work-out. She then appears to help them finish. One patient filed a complaint that they hurt themselves while unsupervised.

2. Decision You are an Athletic Director at school Y. After a football practice, one of your Assistant Football coach discussed with other coaches as to the gender preference of the Head Women’s Basketball Coach. The Women’s Coach comes to your office mad as a firecracker.

3. Decision The Head Men’s Basketball Coach has been asking for another assistant coach on his staff, you explain as the A.D. that you are trying to get funds for that position. At a home game, you notice that he has another coach on his staff. After the game you ask him about it and he states that he is a volunteer.

4. Decision As the head of the compliance office at your institution, you have a terrible relationship with the Athletic Director. You have a potential eligibility nightmare developing with the baseball program. What are your next steps?

5. Decision As the Director of your school’s athletic trainers’ staff, you have two members that on several occasions fail to complete minor paper work on your athletes. Your next steps are?

CRITICAL THINKING CLASS ACTIVITIY: P. 37

r SUMMARY Types of Organizational Charts Total Quality Management Theories of Management (McGregor’s X, Y) Theory Z Management Terms (diversity, vision, and etc.) Guidelines for Delegating How to make a decision r

answer 1. E 2. A 3. C 4. D 5. F 6. G 7. B