Barriers to Effective Communication

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Presentation transcript:

Barriers to Effective Communication What are they? What to do? 11/24/2018

Inappropriate abstraction Too High Too Low Choose the appropriate level 11/24/2018

Inference-Observation Confusion How does the process work? Person makes inference Fails to recognize it Acts certain Correctives? Detect inference (Source, Scope, Time) Calculate Risk Get more date 11/24/2018

Bypassing Def. - Miscomm. Pattern which occurs when the sender & receiver miss each other with their meanings. Same words - Different meanings Different words - Same thing Problems Apparent agreement Apparent disagreement 11/24/2018

Bypassing cont. False assumptions Correctives Words have mono-usage Words are the creators of meaning Correctives Be person-minded not word-minded Paraphrase PTA & POA Understand context 11/24/2018

Stereotypes & labels Printing term Become sensitive to differences Focus on uniqueness Index 11/24/2018

False polarization Confusion between contradictories and contaries Consequences Deluding Ourselves Deluding Others Correctives Detect contrary Use how-much index 11/24/2018

Links in the comm. chain Meaning is obscured Correctives Highlight Delete Assimilate Correctives Go to the source Delay formation of conclusions 11/24/2018