Analysis January – February 2016 Friends & Family Test Analysis January – February 2016 Dr Barretto & Partners PPG Meeting 19/03/16

Numbers of Surveyed Patients v Number of Responders Dr Barretto & Partners PPG Meeting 19/03/16

January Analysis of Opinion Dr Barretto & Partners PPG Meeting 19/03/16

February Analysis of Opinion Dr Barretto & Partners PPG Meeting 19/03/16

January days of the week analysis Dr Barretto & Partners PPG Meeting 19/03/16

February days of the week analysis Dr Barretto & Partners PPG Meeting 19/03/16

Thematic Reception experience 11 comments Arrangement of Appointment 12 comments Reference to Clinicians 25 comments The ability to get an appointment was the main source of dissatisfaction Dr Barretto & Partners PPG Meeting 19/03/16