Flexible Services iNotice Board Sunday January 17, 2016 3/14/13 • 110 Watervliet Avenue • cdta.org • @CDTA 1

STAR Daily Performance for Sunday January 17, 2016 Actual Trips: 207 Actual Passengers Transported: 245 Overall On Time Performance: 100% Scheduled: 39.61% Appointment Time: 100% Productivity: 1.37 110 Watervliet Avenue • cdta.org • @CDTA • • 2

Advantage Transit Daily Performance for Sunday January 17, 2016 Actual Trips: 103 (33%) Actual Passenger Transported: 111 Overall On Time Performance: 100% Scheduled: 100% Appointment Time: 100% Productivity: 6.10 110 Watervliet Avenue • cdta.org • @CDTA • • 3

STAR & Advantage Overall Daily Productivity for Sunday January 17, 2016 Total Trips: 310 Trip Per Hour: 3.0 Actual Passengers Transported: 356 110 Watervliet Avenue • cdta.org • @CDTA • • 4

STAR & Advantage Space/Passenger Type Sunday January 17, 2016 STAR Transported: 166- Ambulatory 79-Wheelchair / Scooter, Etc Advantage Transported: 111- Ambulatory 0 - Wheelchair / Scooter, Etc Total : 277- Ambulatory 79- Wheelchair / Scooter, Etc Note: Passenger count can be higher than trips performed. This includes all passengers except SVA. 110 Watervliet Avenue • cdta.org • @CDTA • • 5

Flexible Services Performance Goals On Time Performance Goal : 95% Overall On Time Performance (STAR and Taxi) On time is defined as no more than 0 minutes early or 25 minutes late for a scheduled trip Productivity Per Hour Goal : 2.0 Overall Passenger trips per revenue hour (STAR and Taxi) Total revenue hours operated monthly divided by number of completed trips 110 Watervliet Avenue • cdta.org • @CDTA • • 6