Chapter 1: What is Organizational Behavior?

A Crisis of Leadership? Gallup Study 70% of full-time workers hate their jobs or have checked out Main contributing factor: their boss! Workers often spread their unhappiness or engage in deviance

Leader’s Fatal Flaws

What is Organizational Behavior? The study of individuals and their behaviors at work. Interdisciplinary and multi-level research Draws from applied psychology, cultural anthropology, communication, and sociology.  Applied science

Outcome Variables in Organizational Behavior Performance/productivity Quality of work Quantity of units Most common variable in OB Work-related attitudes. Examples: Commitment Satisfaction Motivation Turnover intentions and turnover

Levels of Analysis in OB Individual Dyad Team Department Organization Industry

Leadership Implications Critical Thinking Analyze your own experiences and behaviors Understand and analyze the relevance and importance of research findings

Open-access student resources Checklist action plan Learning objective summaries Mobile-friendly quizzes Mobile-friendly eFlashcards Video and multimedia resources SAGE journal articles edge.sagepub.com/scandura