Advisory Council Recommendations FloridaHealthPriceFinder a service of the Agency for Health Care Administration Advisory Council Recommendations Provide a disclaimer for displayed cost Refer consumers to health plans and providers for additional information and calculation tools Display a range of potential costs Explain the cost variations (why costs shown on website might differ from the consumers actual costs) Explain the inclusion of facilities with “N/A” on the list of facilities Share with consumer which plans are currently contributing claims data to the cost displays Provide consumer friendly website navigation instructions * All screen shots presented in this presentation are mockups and DRAFT, and subject to change.

Disclaimers and Pricing Caveats: Cost Overview Simplify and provide further context for the price description here and on the Care Bundle Details page Description for N/A and inclusion on the list of facilities Call out use of the “cost range” slider * All screen shots presented in this presentation are mockups and DRAFT, and subject to change.

Disclaimers and Pricing Caveats: Care Bundle Details Provide further context on possible price variation and why Provide more information on what is included in the estimate and how it is presented Provide the ability to show a range of costs Link to a resources page to provide further explanation on health care costs in general and the prices shown on FHPF * All screen shots presented in this presentation are mockups and DRAFT, and subject to change.

Resources Page Clicking “Here” on the Care Bundle Overview and Details page navigates to “Frequently Asked Questions” page Tells which plans contributed claims and simple explanation of calculations Explains why a facility may not show a cost for a bundle * All screen shots presented in this presentation are mockups and DRAFT, and subject to change.

Resources Page Clicking “Here” on the Care Bundle Overview and Details page navigates to a “Frequently Asked Questions” page Advise consumers to visit their health plan website cost calculators and speak to providers Educate consumers on provider/facility cost bundling * All screen shots presented in this presentation are mockups and DRAFT, and subject to change.

Resources Page – additional education Added a section of content on how doctors and hospitals work together Educate that consumers may not have a choice of what provides their service Provide more information on the difference between FHPF and health plan cost calculators Educate consumers on provider/facility cost bundling * All screen shots presented in this presentation are mockups and DRAFT, and subject to change.

Navigation: Steps to use website Provide simple, straightforward guidance to users on how to use FHPF Continuous scroll shows steps to use site Provide consumers information on what else they can do to best use the information provided on FHPF. Clicking “this” link will navigate user to the “Cost Questions” resources page Remind consumers that this is a starting point, and to talk with their provider Provide a link to the FAQ and educational resources page to help consumers understand more * All screen shots presented in this presentation are mockups and DRAFT, and subject to change.

Questions?