Promoting CM Breakout Session Facilitated By: Rick Harris Sonja Waters

Expectations Getting Maintenance, Operations and other groups actively engaged Management Commitment Raising sensitivity to CM CM Program Documentation/Description Allocation of CM responsibilities

Getting all affected groups actively engaged Create a CM Steering Committee Responsiveness to requests Corrective action program System manager and program owner walk downs

Getting all affected groups actively engaged Training Focus on organization, tie to actual OE, and use Human Performance tools. Trending performance & assessments Recognize & reward

Management Commitment Uncomplicated metrics INPO focus & AFIs Peer Groups Cost benefit Industry OE

Management Commitment Benchmarking Training Focused message Graded approach

CM Policy Documentation Funded CM Group versus oversight group Tying together existing processes and oversight Program document willing to share South Texas - Craig Kraft Duke - Rick Harris Exelon – Mike Hayes Entergy – Tom Czerniewski

CM Policy Documentation Don’t copy straight from INPO AP-929 Graded approach in INPO AP-929 Use CM Survival Guide for resources