ISupport.

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Presentation transcript:

iSupport

Sandbox – Using Internet Explorer (version 8 or above) or Chrome (42 or above) iSupport - http://209.12.95.52/iSupportWeb

Logging into iSupport Sandbox http://209. 12. 95 User Name Password Login Screen for iSupport Web

CCRT – Case Create Create and search for cases using the CCRT screen

Documenting Errors When errors occur, please log in Jira and describe the steps that you completed prior to the receiving of the error in a word document. Identify the Case ID and screen If applicable, insert before and after screen shots in a comment to your Issue <copy screen> Alt + Print Screen <paste screen> Ctrl + V The word document is available in Jira.

Sandbox Questions or Issues iSupport@hcch.nl Francis.Powell@ProtechSolutions.com 501-687-2327 MMckinney@Protechsolutions.com 501-687-2314