Interpersonal Relationship Session 19 Interpersonal Relationship FIRO-B by William Schutz, 1960, USA

Interpersonal Relationship “Interpersonal Relationships” are; Social Associations, Connections, or Affiliations between two or more people Whether your relationship is with your; Friend, Colleague Supervisor, Manager, or Customer We like to either; Establish, Maintain and/or Renew A close, cool, affectionate, distant relationship

FIRO-B Fundamental Interpersonal Relationship Orientation – Behavior. FIRO-B can be defined as the way in which an individual characteristically relates to other people. FIRO-B is designed to measure; The individual’s behaviour towards others The behaviour he wants from others Through three dimensions of interpersonal interaction: Inclusion (I) Control (C) Affection (A)

Inclusion (I) Control (C) Affection (A) Behaviour directed towards interpersonal needs of inclusion. The need to maintain and establish a satisfactory relation with people with regards to association. e.g., interaction with people, attention, prominence, recognition, prestige, interest and participation. Control (C) Behaviour directed to satisfy the need for control. The need to maintain relation with people interms of power & authority. e.g., Making decisions, Dominance, Guidance, Giving directions, Influencing, Leading. Affection (A) Behaviour directed toward the satisfaction of interpersonal need for affection and love. It centers around feelings of warmth, love, care and friendship. Lack of affection would mean cold, emotionally distant, dislike and hate. Affection involves sharing one’s inner anxieties, wishes and feelings.

Inclusion is concerned with – IN or OUT Control is concerned with – TOP or BOTTOM Affection is concerned with – CLOSE or FAR Expressed Behaviour (E) (Actions taken by a person towards others) Wanted Behaviour (W) (Required Behaviours from other people that a person feels will satisfy an interpersonal need.

INSTRUMENT

Scoring 0-1 are very low scores; the behavior described will be hardly ever noticed. 2-3 are low scores; the behavior described will not be noticeable characteristic of the person. 4-5 are borderline scores; although not extreme, the person may display a tendency toward the behavior described for the lower (4) or higher (5) scores. 6-7 are high scores; the behavior will be noticeable characteristic of the person. 8-9 are very high scores; the behavior will be strongly characteristic of the person.

Build and Maintain Effective Relationships A Person with High Expressed In Low Expressed In High Expressed Co Low Expressed Co High Expressed Aff Low Expressed Aff matched with a person with High Wanted In Low Wanted In High Wanted Co Low Wanted Co High Wanted Aff Low Wanted Aff Seldom do Relationships Match in these cases; A Person with High Expressed In Low Expressed In High Expressed Co Low Expressed Co High Expressed Aff Low Expressed Aff matched with a person with Low Wanted In High Wanted In Low Wanted Co High Wanted Co Low Wanted Aff High Wanted Aff

Interpersonal Relationship Needs Ideal or Moderate of I, C, A Implications in Interpersonal Relationship Needs Inclusion Control Affection Expressed Expressed Inclusion Wanted Too Much of I, C, A Too Little of I, C, A Ideal or Moderate of I, C, A

Implications in Interpersonal Relationship Needs The DILEMMA Am I In or Out? Am I Top or Bottom? Am I Close or Far? The ANXIETY I may not be important I may not be competent I may not be likable The SOLUTION “Auto suggestions” I am important I am competent I am likable