Office Phones Voicemail Dial 6002 off-campus or 7770 on-campus Press button with envelope Dial 6002 off-campus or 7770 on-campus Press * and enter mailbox\phone number

Office Phones Other Messages Voicemail light but no voicemail?!?! Call Back Message Press button with envelope and read top of screen

Effort to reduce costs to campus MFP and Friends Effort to reduce costs to campus “centrally” located Secure printing Scan to email

MFP and Friends To install network printers - Windows Computers \\CSCPRINT2 Search for printer or MFP Double-click printer icon

MFP and Friends To install network printer – Apple/Mac Computers Download and install drivers – Admin access Install printer using DNS name and built in Apple Print & Fax Utility Call IT Helpdesk

Z-Drive Network Storage 750 MB of network storage Follows users between campus computers on ORN network Server based No off-campus access Not a student service (OneDrive)

Office 365 e-mail OneDrive Skype for Business Ease of accessibility from any web enabled device 50GB limit e-mail Document backup with sync capability Document sharing/collaboration OneDrive Chat feature including video chat Share screens and Demonstrations Faculty and Student led presentations Skype for Business

Email On-Campus: Microsoft Outlook Address Lists – Global Address List CSC Employee CSC Faculty Does NOT contain non-CSC addresses Contact List Address Lists – Global Address List Email + Attachments – 25MB Total size 50GB – Larger than it seems Archiving – Stores older email on computer Email saved on server – Sync’d

Off-Campus Email Usage: Office 365 Email Web based campus email works with most web browsers Office 365 Email Outlook.com/csc.edu

Wireless CSC Private/Secure CSC owned devices Internal to network Outlook ORN login/services Z-Drive access CSC (Public) Personal devices Register device with NAC device – ORN login credentials Think Hotel! External to network No ORN services No wireless printing

Personal Phones and Devices Sync Email Servers: outlook.office365.com Requires SSL or security certificate Use “msandoz@csc.edu” credentials Register on CSC (CSC Public) Wireless Network Use ORN login credentials

Self-Service Ticketing System “IT Help Desk” under Resources drop down Submit a ticket View details of previous tickets Only works on campus network

7:30 – 7:30pm Monday-Thursday IT Help Desk (308) 432 – 6311 7:30 – 7:30pm Monday-Thursday 7:30 – 4:30pm Fridays 1:00 – 5:00pm Sundays

helpdesk@csc.edu

CSC Policy Website www.csc.edu/policy

TrueYou Identity Manager http://trueyou.nebraska.edu Reset Password For: MyCSC Firefly