TCOLE Telecommunicator Requirements Tarrant County 9-1-1 District

TCOLE Audits TCOLE is auditing agencies to ensure proper paperwork and background investigations have been completed Failure to have proof of these items will result in the Telecommunicator being removed immediately, and may result in their license being revoked

Minimum Enrollment Standards High school diploma or equivalent If neither of these are available, college transcript is acceptable Honorable discharge from the military This must be checked after every deployment Must be 18 years of age Is fingerprinted and subject to a search of local, state, and US National records and fingerprint files TCIC requires this within 30 days

Minimum Enrollment Standards Must be a US Citizen Acceptable proof includes: Passport Passport Card Certified Birth Certificate Naturalization Papers

Minimum Enrollment Standards May not have a Class B Misdemeanor within the last 10 years Waiver available after 5 in certain circumstances May not have a Class A Misdemeanor EVER Waiver available for certain circumstances This includes Class A and B Deferred Adjudication May not have conviction for any family violence offense

Minimum Enrollment Standards A student may not be enrolled in any licensing class if they have charges pending which may result in a conviction of a: Class A Misdemeanor Class B Misdemeanor Family Violence Offense

Minimum Enrollment Standards Has been subject to a background investigation TCOLE has a Personal History Statement template available Has been examined by a Physician, Physician’s Assistant, or Nurse Practitioner For Telecommunicators they only need a drug screen

Minimum Enrollment Standards Must be examined by a Psychologist or Psychiatrist, licensed in the state of Texas Must be provided a job description before the testing Must administer two separate tests Must speak with the candidate after administering the tests

Minimum Enrollment Standards These are only MINIMUMS Agencies may choose to have stricter requirements

TC911 Requirements Must provide letter signed by agency administrator indicating background check has been performed Must provide copies L1, L2, L3 Proof of Citizenship Proof of Education Military Discharge Papers if applicable Proof of successfully passing TCOLE 1305 Rules Test THIS DOCUMENTATION MUST BE RECEIVED 1 WEEK BEFORE CLASS BEGINS MUST BE COMPLETE AND CORRECT TO BE ACCEPTED