LEAN SIX SIGMA PROJECT TEMPLATE 10th Global Continual Improvement & Innovation Symposium 2018 CASE STUDY COMPETITION: LEAN SIX SIGMA PROJECT TEMPLATE [ Project Title ] [ Project Period from mmm-yy to mmm-yy ] Please highlight one choice only Manufacturing Services

LEAN SIX SIGMA PROJECT TEMPLATE 10th Global Continual Improvement & Innovation Symposium 2018 CASE STUDY COMPETITION: LEAN SIX SIGMA PROJECT TEMPLATE [ Name of the Company ] [ Department / Section ] [ Team Name ] [ Members ]

INTRODUCTION About the company Products, Location

DEFINE

DEFINE Project Charter Project Title Business Case Stakeholder analysis Goals and objectives of the project Other expected intangible benefits g. Team members/Leader, Project Sponsor, h. Project target date and project plan

DEFINE “SIPOC” or “COPIS” Diagram “Voice of Customer” CTQs and related Big Ys E. Stratification & Prioritization of Ys F. Project Scope / Boundary

MEASURE

MEASURE Data Collection Plan

MEASURE Measurement System Analysis (MSA)

MEASURE – Assess Process Capability C. Process Capability Assessment

ANALYZE

ANALYZE – Process Detailed appropriate Process Map Identify waste Value Adding activities, Non-value Adding but necessary activities Wasteful activities Identify constraints / bottlenecks in the flow

ANALYZE – Data Appropriate process risk analysis Root cause identification methods Use of appropriate data analysis tools

IMPROVE

IMPROVE Possible solutions based on root cause. Use creative / innovative thinking Prioritize solutions using appropriate methods/criteria

IMPROVE E. Plan for implementation Trial runs / pilot implementation Trial / pilot implementation plan Risk analysis of the pilot / trial plan Plan for MSA and data collection Method to evidence improvement Full scale implementation plan, with phases as appropriate Risk analysis of the full scale implementation Handing over the process to the process owner.

CONTROL

CONTROL Document / amend Procedures, standards, work instructions incorporating the improvements in the process Define appropriate control plan for Xs

SUMMARY OF IMPROVEMENT “Before” and “After” Situation comparison Tangible benefits Intangible benefits Lessons learn Replication carried out /opportunities identified

Q & A