MORE THAN MOVING BOXES How omni-channel is impacting the warehouse, and what to do about it! Chad Collins Warehouse & EDI Solutions GM, Accellos

Fulfilling for multiple channels simultaneously 2 –Technology driving new sales models and channels –New channels can be huge growth drivers –Single facility per channel or multi- channel in the same facility?

What are the analysts saying? The omni-channel retail paradigm will continue to increase demand for WMS by retailers, branded apparel companies, and 3PLs. – ARC Advisory, 2013 WMS market study 3

Managing Multiple Order Profiles 4 FOOTER –Wholesale –Direct to Consumer –Retail Replenishment –Spare Parts –Consignment –Export

Best practices for managing fulfillment across channels Electronic exchange with your suppliers and customers –Orders –Invoices –Inventory –Shipment notification Warehouse directed putaway Advanced allocation Wave planning and management Integrated shipping workflows 5

Customer Example Our customers were asking us to do direct fulfillment. It became apparent that the volume of transactions was going to be a real problem unless we automated the process. – Charles Simon, CEO 6

Budge Industries Example Fulfillment across multiple channels –Traditional retail fulfillment –New drop ship/direct fulfillment for retailers –E-Commerce orders Solutions –Automated warehouse operations with WMS –Automated retail compliance processes with WMS & EDI Results –Managed increases in volume with same labor –Reduced order processing time across all channels 7