Field Account Manager (FAM) Succession Training Plan

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Presentation transcript:

Field Account Manager (FAM) Succession Training Plan Importance of the Succession Planning Process Advantages of Succession Planning How to Tackle Succession Planning 0-3 Month Tollgate Training Plan Overview

Succession Training Plan Who’s going to take over your business when you are ready to retire?

As a relationship manager, you are responsible for running your business as your own. Your business is built on your reputation and personal brand. What you are selling is your self. But what happens to your clients when you need a vacation or you eventually want to retire? Who can do your job as effectively as you do? Let’s discuss Succession Planning and the Informal training that is required to ensure a smooth partnership and transiion.

Succession Planning Process Plan in advance 1 Choose the right person 2 Retire or take vacations 3 Your successor may add value during training 4 Training your successor is a long process so stategize in advance You get to train the person who will succeed you while business continues as usual Finding the right person can also take time. You may feel confident that one person has what it takes to run the business, but they might not work out. By starting your plan early you will have time to train an alternate if the first choice does not work out. Once you have trained someone, you can choose to go on as many vacations or retire as early as you want. A good protégé is one who has something to contribute even while you’re still running the business.

Think-Pair-Share Think about the areas of your job that would be difficult to delegate? How would you help your successor learn these tasks? Discuss with your neighbor and take notes. We will need one of you to be the reporter and the other to be the recorder.

Mentorship Succession planning ensures that your business will have longevity and prevents the loss of hours when a business owner is approaching retirement. Succession planning also encourages business to think in terms of the long game. Business can be better able to plan for the future when they incorpoarte a succession plan. Mentorship allows teams to split the work loads or double their efforts. Mentorship also allows the mentors to pass along the company vision to the new Field Account Manager.

0-3 Month Tollgate 1 Systems Training Introduce systems that we use in our organization 2 Role Introduction Introduce placement process Introduce client process 3 Best Practices Marketing and Business Development Remember those areas of your role that you found would be difficult to pass on to your successor? Well, we have developed a strategy and plan for the first 3 months of training. The tollgate plan is designed to facilitate mentorship while onboarding your new trainee.

Think-Pair-Share How do you think Succession Planning will develop your business and prepare you for the future?

Field Account Manager (FAM) Succession Training Plan We have discussed: Importance of the Succession Planning Process Advantages of Succession Planning How to Tackle Succession Planning 0-3 Month Tollgate Training Plan Overview Field Account Manager (FAM) Succession Training Plan