Welcome to Troubleshooting Ad Hoc Reports Before you get started…. Please view the GoToWebinar Attendee Slides to get acquainted with some of the GoToWebinar features Choose your audio option: If you dial in, please make sure Telephone is selected Test your audio option When you first join, you are in listen-only mode and are automatically muted Type your question into the questions box, as we are collecting them throughout the webinar There will be a Q&A session at the end The control panel will collapse automatically when not in use. To keep it open, you can click the “View” menu and uncheck “Auto-hide Control Panel”.

Forward-Looking Statements These materials contain information about prospective developments or enhancements for the CoStar Real Estate Manager Application Software.  Information presented about specific functionality, availability dates, and/or pricing are estimates only, do not represent or warrant any guaranteed commitments by CoStar Real Estate Manager and are subject to change without notice. The information provided herein is on an “as is” and “as available” basis with all faults. This presentation is not a contractual offer. The terms and conditions under which new developments or enhancements may be offered by CoStar Real Estate Manager can only be provided to customers or prospective customers in a separate writing by CoStar Real Estate Manager .   © CoStar Real Estate Manager, Inc.  No reproduction or distribution without written permission.

Troubleshooting Ad Hoc Reports Brooks Davis and Kenny Willingham

Personal Bio Brooks Davis and Kenny Willingham are experienced Technical Business Analysts. They have a combined experience of four years at the company have experience in process management, project management, and customer service.

Agenda Report Creation Tips Report Administration Browser Settings Dataset Selection Criteria: “OR” vs “AND” Criteria: Operator Selection Duplicating Rows Report Administration Sharing Reports Timeout Troubleshooting

Poll… It’s time for a POLL!

Agenda Report Creation Tips Report Administration Browser Settings Dataset Selection Criteria: “OR” vs “AND” Criteria: Operator Selection Duplicating Rows Report Administration Sharing Reports Timeout Troubleshooting Troubleshooting Tricks

Questions Client Services helpdesk@costarremanager.com

Thank you for attending Troubleshooting Ad Hoc Reports To conclude…. You will be emailed a copy of the recording within 48 hours Remember to check out our event web page at www.costarmanager.com/2017series