Escalating concerns.

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Presentation transcript:

Escalating concerns

Deciding whether to speak up Is it about me? - I don’t like the person or service I’m worried about the consequences for me I don’t like conflict I want people to like me I don’t feel confident Everyone else has more experience or training than me No one else is speaking up Is it about the child? - What is the impact on the child? What is informing my feeling that this decision is not right? If no one speaks up, what is the consequence for the child? Why shouldn’t I be right?

Professional disagreements Professional disagreements are an expected element of a robust safeguarding system Where they cannot be resolved, escalation is the healthy response All workers should be confident and supported to escalate and receive escalations professional curiosity persistence evidence based conversations focused on best interests of the child Professional not personal

Who am I accountable to? Talk to your colleagues and get support Ask for details and a rationale Think about whether the decision would be good enough for a child in your family In your mind, keep the child next to you

WSSCB Escalation policy Stage 1: Professional to professional Disagreement resolved. No need for further escalation Stage 2: Manager to Manager WSSCB Business Team must be notified at stage two onwards to keep a record of all ongoing disagreements and be informed when resolution is reached by the manager who resolved the issue. Stage 3: Senior manager to senior manager Stage 4: LSCB

Further information Further information can be found on the WSSCB website: www.westsussexscb.org.uk The Escalation policy can be found at: www.westsussexscb.org.uk/resolving-professional-differences