Czech Republic's Experience of Using Mobile Technologies in eGovernment Roman Vrba Director of eGovernment Department CZECH MINISTRY OF INTERIOR Information and Communication Technology Section roman.vrba@mvcr.cz

The service delivery context: who are our eGovernment users? 10,564,900 inhabitants 602 cities and 192 townships 6,253 municipalities delivering public services to citizens 2017 | Ministry of the Interior of the Czech Republic | Roman Vrba

The Aim of Central Government is: One comprehensive and coherent strategy that really brings eGovernment to citizens. Mobile applications are part of this strategy. 2017 | Ministry of the Interior of the Czech Republic | Roman Vrba

Introducing 2 Types of Mobile Applications Mobile application providing one-way information relating to various roles and life events. This kind of mobile application has no need for an eID; Provides step-by-step instruction on what has to be done in relation to public administration in particular life situation; Provides location of the nearby administration; Should the service provision be in local jurisdiction, the mobile application will recommend the authorized office; In fact, this is a user-friendly alternative to Government Portal The service is then provided by public administration clerk 2017 | Ministry of the Interior of the Czech Republic | Roman Vrba

… and this is the user interface of the application: 2017 | Ministry of the Interior of the Czech Republic | Roman Vrba

Introducing 2 Types of Mobile Applications Second type of mobile applications are applications that require a mobile identity of the high level of assurance. 2017 | Ministry of the Interior of the Czech Republic | Roman Vrba

Mobile Identity and when to use it Zaručená identita State - Guaranteed Mobile Identity and when to use it 2017 | Ministry of the Interior of the Czech Republic | Roman Vrba

Process of Registration Welcome! A citizen comes to the CzechPOINT office with his mobile identity for the first time… 2017 | Ministry of the Interior of the Czech Republic | Roman Vrba

Process of Registration Please, make your ID card ready He or she proves his ID to the official at the counter 2017 | Ministry of the Interior of the Czech Republic | Roman Vrba

Process of Registration Check your details, please: The official checks the photo and enters the citizen‘s ID card number to the computer He then checks the data from one of the base registries, the population register, against data on the ID card. 2017 | Ministry of the Interior of the Czech Republic | Roman Vrba

Process of Registration Confirm data via QR code: Then the citizen is asked to scan QR code from the screen 2017 | Ministry of the Interior of the Czech Republic | Roman Vrba

Process of Registration Citizen scans the QR code with his smart phone… 2017 | Ministry of the Interior of the Czech Republic | Roman Vrba

Process of Registration Citizen enters one pre-set personal security code; he does so twice 2017 | Ministry of the Interior of the Czech Republic | Roman Vrba

Process of Registration Your registration was successful And that‘s it! So this is how we easily undergo the registration of a guaranteed mobile identity with a high level of assurance. From now on, the citizen can immediately use the guaranteed mobile identity on his / her registered mobile phone. 2017 | Ministry of the Interior of the Czech Republic | Roman Vrba

Login to DataBox System A demonstration of login to Data Boxes with guaranteed mobile identity. As a second example, I‘m going to demonstrate login to the state-guaranteed national eDelivery system known as Data Boxes 2017 | Ministry of the Interior of the Czech Republic | Roman Vrba

2017 | Ministry of the Interior of the Czech Republic | Roman Vrba Login to Data Boxes This screen shows well-known web interface with a QR code. How do I login now? 2017 | Ministry of the Interior of the Czech Republic | Roman Vrba

2017 | Ministry of the Interior of the Czech Republic | Roman Vrba Login to Data Boxes I have to scan the QR code with my registered smart phone …. 2017 | Ministry of the Interior of the Czech Republic | Roman Vrba

2017 | Ministry of the Interior of the Czech Republic | Roman Vrba Login to Data Boxes Enter my security code… 2017 | Ministry of the Interior of the Czech Republic | Roman Vrba

2017 | Ministry of the Interior of the Czech Republic | Roman Vrba Login to Data Boxes And that is it! I do not have to enter any login name or password… I do not have to copy any characters from images, nor OTP received by SMS. And at the same time, this mobile identity is one of high level of assurance. 2017 | Ministry of the Interior of the Czech Republic | Roman Vrba

Smartphones State guarantee Unique technologies Next steps? Smartphones State guarantee Unique technologies 2017 | Ministry of the Interior of the Czech Republic | Roman Vrba

Thank you for your attention 2017 | Ministry of the Interior of the Czech Republic | Roman Vrba