Command Centre Functional Flow

Process Flow Chart Consumer App Command Centre EcoGreen Order Cancelled Command Centre EcoGreen

COMMAND CENTRE 1 To be Verified 1 2 Verify & digitise prescription from Consumer App 2 Select order no/ customer name

COMMAND CENTRE 1 To be Verified 3 4 If Valid If Valid Valid if the prescription is visible clearly Invalid if the prescription is not visible clearly 4 If Valid Add new items Red colour indicates mediations is out of stock & Green colour indicates mediation available in stock Enter all the relevant information on this screen & click on submit If Valid

Enter followings & submit COMMAND CENTRE 1 To be Verified 1. Customer scans prescription 5 Enter followings & submit If Invalid

Select order no/Customer name COMMAND CENTRE 2 Ready for Order 2 To Confirm the order 3 Select order no/Customer name

COMMAND CENTRE 2 Ready for Order 4 Check all the relevant information on this screen Order will be sent back to verify stage To confirm order To Cancel order To close order

To check confirmed order list Select order no/Customer name COMMAND CENTRE 3 Status - Order Confirmed 1 To check confirmed order list 2 Select order no/Customer name

COMMAND CENTRE 3 Status - Order Confirmed If order close 3 4 check the relevant information on this screen To re-verify the prescription To cancel the order To unconfirmed the confirmed order To close order 4 Enter remark & submit If order close

COMMAND CENTRE 3 Status - Order Confirmed 1 2 To check orders which had sent to server 2 Select the order number/customer name

Close the order if needed COMMAND CENTRE 3 Status - Order Confirmed Verify the details Close the order if needed 3

Sales order fetched & Invoiced generated in EcoGreen 4 Invoice order Sales order fetched & Invoiced generated in EcoGreen

COMMAND CENTRE 5 Status - Order Invoiced 1 2 To check orders which had successfully invoiced 2 Select the order number/customer name

Close the order if needed COMMAND CENTRE 5 Status - Order Invoiced 3 Verify the details Close the order if needed

Delivery slip generated in EcoGreen 1. Customer scans prescription 6 Delivery slip Delivery slip generated in EcoGreen

COMMAND CENTRE 7 Status – In Transit 1 2 To check orders when they are in pending 2 Select the order number/customer name

Close the order if needed COMMAND CENTRE 7 Status – In Transit 3 Verify the details Close the order if needed

COMMAND CENTRE 8 Status – In Delivered 1 2 To check orders when they are in Delivered 2 Select the order number/customer name

COMMAND CENTRE 8 Status – In Delivered 3 Verify the details Generate PDF

Order returned recorded in EcoGreen 9 Returned Order Order returned recorded in EcoGreen

COMMAND CENTRE 10 Status – Order Returned 1 2 To check orders when they are return 2 Select the order number/customer name

COMMAND CENTRE 10 Status – Order Returned 3 Verify the details Generate PDF To close order

COMMAND CENTRE 11 Customer Confirmed Put on Hold 1 2 Check the list transaction on hold 2 Select the order number/customer name

Verify all the details & confirm COMMAND CENTRE 11 Customer Confirmed Put on Hold 3 Verify all the details & confirm

To check Cancel order list Select Cancel order no/Customer name COMMAND CENTRE 12 Order Cancel Remarks 1 To check Cancel order list 2 Select Cancel order no/Customer name

Enter the remark & select Reverify/cancel/order closed COMMAND CENTRE 12 Order Cancel Remarks 3 Enter the remark & select Reverify/cancel/order closed

To check Closed order list Select Order no/customer name COMMAND CENTRE 13 Order closed 1 To check Closed order list 2 Select Order no/customer name

COMMAND CENTRE 14 Customer Confirmed Verification Pending 1 2 To check Customer verification pending list Select Order no/customer name

Enter all the relevant information on this screen & click on submit COMMAND CENTRE 14 Customer Confirmed Verification Pending 3 If Valid 4 If Valid Enter all the relevant information on this screen & click on submit Valid if the prescription is visible clearly Invalid if the prescription is not visible clearly Add new items

Enter followings & submit COMMAND CENTRE 14 Customer Confirmed Verification Pending If Invalid 5 Enter followings & submit