Communicating Bad News. Our Situation State the bad news Be clear, dont try to obscure the situation.

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Communicating Bad News
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Communicating Bad News
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Presentation transcript:

Communicating Bad News

Our Situation State the bad news Be clear, dont try to obscure the situation

How did this Happen? Any relevant history, facts, or strategies Original assumptions that are no longer valid

Alternatives Considered Present alternative courses of action Discuss pros/cons of each

Recommendation or Decision State the recommended course of action or decision Discuss how recommendation addresses the problem Discuss how plan will address hardships resulting from action

Our Vision for the Future Reaffirm your goals Set expectations for the future Set a time for expected results

Summary Key Points to remember that will give audience confidence or improve moral

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