Networked The New Social Operating System in Civic Life May 8, 2014 Lee Rainie and Director,

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Networked The New Social Operating System in Civic Life May 8, 2014 Lee Rainie and Director, Internet Project

January 25, 2013

Chelsea WelchAlois Bell

r/atheism My mistake sir, Im sure Jesus will pay for my rent and groceries

Top URLs in Tweet in Entire Graph: who-was-fired-after tips us-waitress waitress-fired-alois-bell-pastor-complains-about-reddit-receipt-photo give-chelsea-welch-her-job-back-and-fire-pastor-alois-bell who-was-fired-after tips us-waitress waitress-fired-alois-bell-pastor-complains-about-reddit-receipt-photo give-chelsea-welch-her-job-back-and-fire-pastor-alois-bell

News in the networked age Impact on civic debate Spiritual precepts and atheism Vigilantism Privacy rights, publicity rights, and collapsed contexts Minimum wage policies & employment practices Corporate social media policies Impact on news ecosystem New news venues New news initiators New gatekeepers, influencers, content drivers well beyond the locale of the news New pathways to consumers New role for people formerly known as the audience (Jeff Rosen) New ways to keep the story moving

Civic life is networked life with network information created and shared by networked organizations

New social and civic reality: Networked Individualism The move from tight groups to loose networks

Personal networks are… Increasingly important – awareness, trust Differently composed – segmented, layered More personal liberation & more work

But it is not just technological story Other drivers are changes in … Transportation & living patterns Identity structures (including in politics, religion) Family life Business structures & labor shifts

TECHNOLOGY PUSHES THE MOVE TO NETWORKED INDIVIDUALISM INTO OVERDRIVE

First: Internet –

First: Broadband –

Second: Mobile connectivity – Cell phones

Second: Mobile connectivity - Smartphones 22http://bit.ly/1dE8jFV

Second: Mobile connectivity – Tablets Tablet owners E-reader owners Have either one

Third: Social networking/media - 61% of all adults % of internet users

The Landscape of Social Media Users (among adults) % of internet users who…. The service is especially appealing to Use Any Social Networking Site 72% Adults ages 18-29, women Use Facebook71% Women, adults ages Use Google+31% Higher educated LinkedIn22% Adults ages 30-64, higher income, higher educated Use Pinterest21% Women, adults under 50, whites, those with some college education Use Twitter18% Adults ages 18-29, African-Americans, urban residents Use Instagram17% Adults ages 18-29, African-Americans, Latinos, women, urban residents Use Tumblr6% Adults ages reddit6% Men ages 18-29

The social media platforms arts orgs use Source: Pew Research Centers Internet & American Life Project Arts Organizations Survey. Conducted between May 30-July 20, N for respondents who answered this question=1,202.

Number of platforms The majority of arts organizations that use social media maintain profiles on at least four different social media sites.

Big Change 1: It has networked people and affected key behaviors

Streams: Continuous partial attention to screens Stacks: Immersion in deep dives Snacks: Info- dosing in free moments Attention allocation

Identity shifts Birth realities are joined by my tribes

Environment awareness & scrutiny Transparency grows as trust benchmark Surveillance – powerful watch the ordinary Sousveillance – ordinary watch powerful Coveillance – peers check up on peers

Big change 2: It has networked information Pervasively generated Pervasively consumed Personal via new filters Participatory / social Linked Continually edited Multi-platformed Real-time / just-in-time Timeless / searchable Given meaning via networks / algorithms Third skin

Big Change 3: It has changed the civic ecosystem More niches More topics of discussion (and different news agendas thanks to fifth estate) More alliances - para- government activities (peer progressivism) More DIY capabilities More arguments More disclosure of all kinds More people in decision- making spaces -- wisdom of crowds and the filtering capacity of algorithms exert influence More evidence of everything humans do: Love, Hate Altruism, Stupidity Dis- + En-gagement

What really isnt so … in networked life

What really isnt so – 1 Facebook makes you lonely

What really isnt so – 2 People live in echo chambers in their social networks and information practices

What really isnt so – 3 Peoples views about privacy are binary and immutable

Next revolutions More tech power - bandwidth, computing power, apps Better Web + better apps -- expanded search into video and audio plus the semantic web plus analytics New interfaces – haptic, voice, collaborative, brain Internet of Things: Smart appliances and systems (tech becomes less visible) 3D and 4D printing

Your map is wrong!

Thank you!