City of Albuquerque Smart City Initiatives ASSESS-ALIGN-TRANSFORM Peter Ambs Chief Information Officer

Guiding principles Agreement between City leadership and citizens that the world has changed and local government needs to move to the digital world Modernize and stabilize the infrastructure Promote and leverage the use of shared systems (ERP) Upgrade the line of business applications and provide integration where appropriate Build online services to match the built environment Promote mobile apps Provide for mobile workforce enablement ASSESS-ALIGN-TRANSFORM

Innovate Two speed IT requires a new digital architecture running along side conventional, legacy systems Transformational, through an investment portfolio of non-linear applications Funding and projects come from the business units Strategic applications owned by the business units ASSESS-ALIGN-TRANSFORM

Digital Leadership Innovate while optimizing, sustain operational excellence while innovating with a plan Compete in sprints while delivering long-term value Transient opportunities arise quickly Integrate external partners into sourcing portfolio (while acting as a single entity) Every job is software enabled Everything is digitized and information based ASSESS-ALIGN-TRANSFORM

Citizen Engagement Deliver citizen-centric services and apps with a people-first approach. Citizens prefer to engage with “one” city, not a series of disconnected depts. and processes Licensing and permitting Construction barricading Business registration Alarm permits Parking citations Adopting a pet Applying for a job www.cabq.gov ASSESS-ALIGN-TRANSFORM

Civic Tech, Open Data Opening up public data—making it accessible to the people Increases transparency Creates opportunities for the development of new services Publishing ‘open data’ spawned ‘civic tech’ We moved data traditionally stored behind city firewalls and made it available publicly. Citizens and civic tech developers can transform this data into meaningful information to help create a smarter and more livable city. Spur civic app development and economic growth Data.cabq.gov ASSESS-ALIGN-TRANSFORM

Open Data Value Proposition Citizens who are connected, talented and passionate about solving problems Government delivering services and information when and where requested Innovation Improved governance

City of Albuquerque Smart City Program Connections between people, data, companies, sensors, systems, and local government are the core elements of a Smart City. The ability to create intelligence from infrastructure and deployed systems. The case of IoT is about connecting sensors to a data network, routing the data to a central repository, and then processing the data. Ideally, the interconnection of IoT devices and systems would be its own separate network that is solely for IoT sensor data. ASSESS-ALIGN-TRANSFORM

Government as a Platform Cities must be viewed as platforms Citizens are encouraged to use technology and creatively disrupt and redefine core functionalities. Every service and item (IoT) in a city is potentially a hub of real-time data. When analyzed in isolation, there’s no intelligence, but when co-related with other data produced on a macro scale, the possibilities for disruptive innovation are endless. Gamification, playing ‘budget what-if’, empower citizens to use public funds as they see fit (based on allocated budget). Participatory democracy in action! ASSESS-ALIGN-TRANSFORM

Smart City technologies Cloud (who does it best) Mobile ABQ311 ABQRide, Text to Ride (reduced 311 calls by 550k/annual) ABQ BioPark app, and many more… Big Data IoT, sensor based networks Intelligent traffic systems, parking Environmental health, air particulates, pollen 311 data, snapshot of what is happening in our City Social Media Preferred method of constituent communications Broadband Central Ave, US-Ignite ASSESS-ALIGN-TRANSFORM

Smart City targets Energy/Transportation Public Safety Smart Street LED light project Smart Parking project ART/mobile pay Utility Automated Meter Reading (AMR) NMGCO, in place Water Authority, in place PNM (2/16) filed PRC request for smart meter implementation Public Safety PulsePoint, CPR/AED smartphone app Police Data Initiative RealTime Crime Center (RTCC) Mobile, online reports APD-Mobile NextDoor.com ASSESS-ALIGN-TRANSFORM

Digital Inclusion Central Avenue Broadband Expand digital inclusion with access and skills training TechHire, build IT skills with enhanced education outcomes Public/private partnerships to help ensure all citizens have basic technology access and literacy Working with Microsoft and their Microsoft Digital Literacy curriculum to offer Digital Literacy classes Epicenter Digikids Innovate ABQ partnership ASSESS-ALIGN-TRANSFORM

Sharing Economy Apps Something interesting is happening. Uber, the world’s largest taxi company, owns no vehicles. Facebook, the world’s most popular media owner, creates no content. Alibaba, the most valuable retailer, has no inventory. Airbnb, the world’s largest accommodation provider, owns no real estate, $10B valuation. These companies have thin layers that sit on top of vast supply systems (where the costs are) and interface with a huge number of people (where the money is). There is no better business to be in. ASSESS-ALIGN-TRANSFORM