Developing a Community-Led Public Library

46% are Library Users, but... 1. Active Users 21% 2. Passive Users 25% 3. Non Users 54%

...54% are Non Users 3. Active Users 21% 2. Passive Users 25%

Community Community Supporters Users Members

Needs-Based Middle Class Working Class % of population 37% 62% Library users 43% 33% Regular readers 42% Non readers 13% 27%

Strategy Strategic Plan Vision Purpose & Values

Structure Purpose Mastery Autonomy

Systems Useful Desirable Usable

Culture Strategy Systems Structures

Community-Led Consultation Needs Assessment & Research Library Image & Identity Outreach, Community Development & Partnerships

ICT 16-24 year olds Wireless internet Library internet Top income quartile 88.3% 16.3% Bottom income quartile 26.4% 26.8%

Community-Led Materials provision Staffing, recruitment, training & education Mainstreaming and resourcing Standards & Monitoring

Impact Equality Well-Being Public Library

Equality Equality / 23 Visits / 32 Finland 2 1 Sweden 4 Denmark 5 3 Canada 12 17

Well-Being Well-Being / 34 Circulation / 32 Sweden 3 5 Denmark 4 2 Finland = 5 1 Canada

Value Activity Year Month Library visits $2446 $203 Sport participation $2028 $169 Arts engagement $1951 $162

Ontario Ontario Canada Well-being +7.3% +7.5% Education +36.0% +36.2% Community vitality +15.4% +10.3% Leisure and culture -5.9% -7.8%

Questions? John Pateman et al (2000) Open to All? The Public Library and Social Exclusion John Pateman (2003) Developing a Needs-Based Library Service John Pateman & John Vincent (2010) Public Libraries and Social Justice John Pateman & Ken Williment (2013) Developing Community-Led Public Libraries