Development of e-Government in Latvia Ina Gudele Head of the Information Society Bureau
eGovernment: current policy The eGovernment conception has been accepted on September 11, 2002 by the Cabinet of ministers The eGovernment conception is a policy planning document, which was elaborated to determine the main strategic guidelines for development and implementations of eGovernment in Latvia Information Society Bureau is the responsible authority for eGovernment development
Status of the ISB
Main tasks and responsibilities of ISB. Information Society Policy development and implementation Unified eGovernment project development and monitoring of implementation Development and improvement of State Information Systems Advisor body for Prime Minister and Cabinet of Ministers for IT&Tsector
eGovernment concept Services provision: Internet, phones (mobile and fixed), digital TV, call centers and One stop agency Training of Civil servents and education for society Optimization of proceses and procedures
eGovernment activities Elaboration of the Unified eGovernment project Development of eGovernment Services Improvement of the cooperation between state institutions and local government institutions Promotion of skills of individuals to use eGovernment Services Development of the technological base for eGovernment Services
Description of the current situation
Existing achievements Responsibility of one institutions Electronical central registers and data bases Information systems for municipalities Basic elektronical services in same municipalities and state institutions Call centers information services
Existing problems Different situation in regions of Latvia Various eGovernment implementation projects Still no secure e-signature Poor e-services base from central state institutions
Existing funtional model
State Geographical Information System (scope of issues) State policy, strategy, coordination Data holders Service provider Users State institutions State institutions State institutions Municipal institutions Non-government organizations Service business Educational institutions Individuals Municipal institutions State agencies Standardization Integration Internet / Intranet State agencies Firms Private organization Geo-portal Legal framework Internet and telecommunications
Main eGovernment processes Definition of processes Implementation of services Cooperation Coordination of unified project
Functional model
Actual activities Implementations of e-signature Development of e-servics Education of civil servants and promotion for citizens Coordination of different eGovernment implementation projets Development of unified eGovernment implementation projet
Ina Gudele ina.gudele@mk.gov.lv Thank you! Ina Gudele ina.gudele@mk.gov.lv