Govt. Polytechnic,Dhangar Power Point Presentation of English Language-II Submitted By:- Ms. Rachna (VF in English)(2017-2018)

Writing Skills Here we will learn writing of Letters Memos Circulars Agenda and Minutes of the Meeting

Letters A letter is written communication sent to the receiver with a particular purpose be it formal or informal. Types of Letter: Business letters Official Letters

Business Letters A Business Letter is a letter generally sent to the dealer with a purpose of some business deal. It also includes the enquiry about a product, placing a supply order and the complaint letter.

Types of Business letter Floating Quotations for a purchase Placing a Supply Order Complaint Letter

Format of Business letter NAME OF ORGANISATION Ref. No.: Dated.: Dealer’s Address Subject: Salutation Content of the Letter Complementary close Signature (Name of the Sender) Designation Enclosure: Copy to:

Features of a Business letter Brief & Compact No unnecessary detail Direct and to the point Be formal Avoid use of ‘I’ Do mention last date Provide concrete detail of the product

Q. Write an Enquiry letter for the purchase of 04 nos Q. Write an Enquiry letter for the purchase of 04 nos. of Computer Printers for your Office. Govt. Polytechnic, XYZ Ref. No.:1458 Dated.: 05.03.2018 Computer World Delhi Road XYZ Subject: Regarding inviting Quotation for the purchase of Computer Printers Sir This office wants to purchase 04 nos. of Computer Printers from your firm. The detailed specification of the Computer Printers is given below. In this concern, you are requested to provide your quotations latest by 14.03.2018. S.No. Name of the Item Quantity Make Specification 1. Computer Printers 04 nos. HP Laser Printer, 20ppm Thanks Signature (ABC) Principal Enclosure: Specification of the Computer Printers in detail (Brochure) Copy to: Accountant

Q. Write a letter for the placing an order for the purchase of 04 nos Q. Write a letter for the placing an order for the purchase of 04 nos. of Computer Printers for your Office. Govt. Polytechnic, XYZ Ref. No.:1459 Dated.: 15.03.2018 Computer World Delhi Road XYZ Subject: Regarding placing an order for the purchase of Computer Printers Sir Reference to your Quotation letter no. Q. 457 dated 12.03.2018, you are hereby informed that your firm has been selected for the purchase of Computer Printers. The detail of the Computer Printers is given below. In this concern, you are requested to supply the items latest by 25.03.2018. S.No. Name of the Item Quantity Make Rate Amount 1. Computer Printers 04 nos. HP, Laser Printer 9,000/- 36,000/- (Including GST) Thanks Signature (ABC) Principal Enclosure: Copy of your Quotation letter Copy to: Accountant

Q. Write a letter for the complaint regarding supply of Computer Printers for your Office. Govt. Polytechnic, XYZ Ref. No.:1472 Dated.: 19.04.2018 Computer World Delhi Road XYZ Subject: Regarding Complaint letter for Computer Printers Sir Reference to your Supply letter no. 486 dated 26.03.2018, you are hereby informed that the Computer Printers are damaged and not in working condition. This is not a good sign for the image of your firm. In this concern, you are requested to take necessary action in this matter at the earliest. Thanks Signature (ABC) Principal Enclosure: Copy of your Supply letter Copy to: Accountant