Right click and select Copy RightNow February ‘08 – Copying a Workspace: Common Configuration > Application Appearance > Workspaces 2 3 Right click and select Copy 1

Properties for the selected item -- Subject Properties for Workspace Items: Properties for the selected item -- Subject

List of available incident fields Available Fields – Incident Workspace: List of available incident fields Can add incident, contact or organization fields to the incident workspace

Relationship Items and Controls: Relationship items and controls that can be added to an incident workspace Most relationship items occupy a separate tab such as Contacts, Attachments, and Time Billed.