Sales Contracts
The Law of Sales Applies to tangible, movable, personal property Example Real Estate Goods (clothing, books, automobiles, pets, etc)
Payment When the buyer delivers the agreed price and the seller accepts it
Receipt of Goods The buyer takes physical possession of the goods Also known as Delivery Title of all property is transferred to the buyer
When Does Ownership Transfer?
If the seller is to deliver the goods to their destination Title transfers when the goods arrive at the buyer’s specified destination
If the seller is to ship, but not deliver, the goods to their destination Title passes to the buyer when the goods are delivered to the carrier
Cash, Check or Credit Sales Title transfers at the time and place when the sales contract is made
Collect on Delivery (COD) Sales The seller obtains title, control, and possession of the goods until the items are paid for
Sale on Approval “Trial Offers” Sellers keep the title and ownership rights until the buyer approves of the product. The buyer is liable for any damage to the goods due to negligence
Auctions Title passes when the money is exchanged With Reserve The auctioneer may withdrawal the goods at anytime before announcing completion of the sale Without Reserve The goods will be sold to the highest bidder regardless of price
Statement to assure the product’s qualities or performance Warranties Statement to assure the product’s qualities or performance
Expressed Warranty Made explicitly by the seller Example: May be spoken or written Example: A car salesperson stating that the car you are purchasing will not need an oil change for 50,000 miles Warning: Make sure the person is not just puffing to make a sale (being vague)
Full Warranty Expressed warranty that obligates the seller to repair or replace a defective product without cost to the buyer and within a reasonable time
Limited Warranty Provides less protection than a full warranty The seller must identify what it will cover
Implied Warranty An implicit, unstated warranty obligation imposed on all sellers in order to ensure minimal standards Example: The food you buy is fit for human consumption You new MP3 player will work when you use it for the first time
Exclusion of Warranties Must be stated that no warranty is included Seller must refrain from making any expressed warranties
Product Liability If goods are defective and dangerous the producer, manufacturer, suppliers, and sellers may all held responsible for any injuries
Purchasing Products
Uniform Commercial Code (UCC) A standard set of business laws regulating the sale of goods nationwide
Agencies Who Help Regulate the UCC
Consumer Product Safety Commission (CPSC) Has authority over most consumer goods Receives reports on unsafe products. It can order: Recall Repair Replacement Refund Ban from marketplace Fines/imprisonment of offenders
Food and Drug Administration (FDA) Regulates drugs, cosmetics, and food Determines Adulterated products Products that do not meet minimum standards
FDA REQUIRES Products be made with ingredients fit for human consumption Product Labels Include Manufacture's Name Address of the manufacturer, packagers, or distributor Reveal the quantity included in the package Uniform nutritional labeling
FDA Requirements Drug be inspected and followed for safety and approval for sale either by prescription or over-the-counter
US Department of Agriculture (USDA) Inspects meats and meat processing plants Ensures products are free from disease Check for sanitation
National Bureau of Standards Fixes standards of weights and measures for Gasoline pumps, Supermarket scales, Taxicab meters, etc. Violations are punishable by fine, imprisonment, and confiscation of goods
The Federal Trade Commission (FTC) Protects against any methods of business that are dishonest, fraudulent, or limit competition For Example:
Making Agreements to Control or Fix Prices Illegal to conspire to set prices
Using False Or Misleading Advertising Bait and Switch advertising a nonexistent bargain to lure customers and then selling the customers ore expensive merchandise
Conducting Illegal Lotteries A business can not use any gambling scheme or game that Requires payment of money to participate to promote sales
Using Unfair Pricing Methods Most common illegal activity Examples Saying price is wholesale when it is not Artificial Two-for-one Deals Loss Leaders Advertising a popular item at less than cost to get customers in, and then charging higher prices on other goods Deceptive Estimates
Selling Used Articles as New Most common when product is sold with no indication that it is used Example?
Identity Theft Utilizing another person’s unique personal information to secure unlawful gain
Other Unfair Trade Practices Use a brand-name or trademark similar to a competitor's Sending unordered merchandise to consumers and demanding payment or return You do not have to pay or return the items Businesses selling door-to-door must give buyer 3 days to cancel orders
EXCEPTIONS TO THE LAWS Patents Copyrights Allow the inventor to have exclusive rights to sell the product for 17 years Copyrights Allow the author to have exclusive rights to written or artistic work
Require licensing of employees How Do Governments Promote Compliance With Consumer Protection Statutes? Require licensing of employees Service businesses are required to provide estimates and detailed bills for all services Example: Auto mechanic Frequent inspections of businesses
What Can You Do If You Are A Victim ?
Personal Remedies Consumers Can Sue the Company Themselves very costly Join A Class Action Suits Two or more people acting on behalf of a larger group that has been harmed by a product Everyone gets a portion of the settlement
Government Remedies Cease and Desist Order government order telling the company to stop a specific action Consent Order defendant voluntarily stops harmful practice rather than go through legal battles Order Restitution Business is forced to return the money (or products) to consumers